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Securitas
Birmingham
Purpose Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue Responsibilities Create and own Account Management plans for 3rd Party Installers and SOC Clients Win business from installers who use other ARCs Win busines
Job Source: SecuritasSmart Recruit Online
Birmingham
Purpose Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue Responsibilities Create and own Account Management plans for 3rd Party Installers and SOC Clients...
Job Source: Smart Recruit OnlineSanderson
Birmingham
SOC Manager £600 - £750 a day (Outside IR35)12+ Month Contract Monday to Friday, with 9am to 5pm day shifts Fully on-site work in Birmingham city centre Must hold an SC clearance and be willing to undergo further vetting A key client of ours is has built a new SOC and are looking to take on Security Analysts to carry out monitoring, triaging,
Job Source: SandersonOn Target Recruitment
Birmingham
The Job The Company: A exceptionally well established ophthalmic company. A market leading ophthalmic company. Fantastic career opportunity. The Role of the Account Manager To be responsible for all sales activities in assigned territory for all hospitals/customers for an industry leading microsurgery product range including territory mapping, l
Job Source: On Target RecruitmentPertemps Redditch Commercial
Bromsgrove
Job Description for Account Manager:Do you have sales experience? Are you looking to step into a role which combines customer service and the potential to earn extra though bonus/commission? We have the exciting opportunity for an account manager to join an established organisation in the Bromsgrove area. You must be able to drive due to the locat
Job Source: Pertemps Redditch CommercialGet-Recruited (UK) Ltd
Birmingham
ACCOUNT MANAGER HOME BASED - MIDLANDS TERRITORY UPTO £50,000 + CAR ALLOWANCE + ANNUAL BONUS + DEVELOPMENT OPPORTUNITIES THE OPPORTUNITY: Get Recruited are recruiting on behalf of a market leading distribution company who are seeking an Account Manager to join their team! As an Account Manager you will manage existing clients and inbound inquiri
Job Source: Get-Recruited (UK) LtdFreight Personnel
Birmingham
Company BackgroundOur client are a leading global multi-modal freight forwarder & parcel distribution company, with its head office based in Manchester and further offices in Scotland, Yorkshire, Midlands and the South. Our client help to keep businesses all around the world, big and small, operating. They're one of the UK's fastest-growing logist
Job Source: Freight PersonnelThe Fuel Store
birmingham, england, United Kingdom
Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 8 years’ under our belt, we have always been determined to deliver on our fou
Job Source: The Fuel StoreBirmingham
Purpose Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue
Responsibilities Create and own Account Management plans for 3rd Party Installers and SOC Clients
Win business from installers who use other ARCs
Win business from existing installers through new service lines and moving to single supply
Sell lone worker solutions to end users and platform providers
Manage new platform provider clients through implementation and go live stages
What you will be doing... Via a combination of site visits, customer events, telephone / Teams and email contact as appropriate, generate new business leads and convert them to quotes and revenue wins
Use contacts to generate new business and assist members of other sales teams by providing specialist monitoring expertise
Create and deliver customer training (eg MASWeb) and "keep in touch" programmes
Maintain the agreed CRM process for existing customers and sales prospects
Provide regular updates to the business on customer issues, market trends, support needed
Follow up on assigned prospects to establish whether a lead is valid, quote as appropriate
Manage the process of bringing new clients on board from concept stage to go-live and act as their main point of contact during and
after the implementation of their solution Ensure clients receive requested products and services in a
timely fashion
Take responsibility for customer issues and resolve to a satisfactory conclusion
Create bespoke written customer proposals ensuring all services included are correctly costed.
Ensure compliance to all company approval processes Good written and verbal skills are essential, plus organisational capability with an attention to detail
Knowledge of Excel, Word and PowerPoint is desirable.
Utilise current CRM software tools to record activity weekly and track quote and order status.
Work closely with colleagues of all department in the interests of the customer and company goals; act as the voice of the customer.
Answer all incoming telephone calls and emails quickly and professionally.
Ensure excellent levels of customer care and service are adopted in accordance with Company standards
Ensure customer communication is presented and submitted in a format consistent with our Company image and customer care standards.
What you will need... Essential
Account Management Experience
Confident in building and maintaining relationships
Willing to travel for client visits
Desirable
Knowledge of MAS Web and similar client facing systems
SOC Account Manager jobs in Birmingham
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