Service Advisor
Downley
£ 25000 - 26000/annum
Vanta Staffing High Wycombe are searching for a Service Advisor for a prestige garage in the High Wycombe area. You must have a full UK driving licence, held for at least 2 years. Experience is desirable but not essential as service knowledge and on the job training is offered.
Monday - Friday (occasional Saturday required 8am - 1pm, max 4 per year)
8am - 5.30pm
GBP25,000 - GBP26,000
Holiday allowance to increase after 3 years service.
The key skills required of the Service Advisor are:
· Excellent Communication skills with customers and other colleagues.
· A friendly, patient and reassuring manner.
· Have good organisational skills and be capable of multi-tasking.
· Excellent administrations skills with a high attention to detail.
· Ability to work on own initiative but also as a respectful team player.
· Computer literate including use of Microsoft Office.
· Be reliable.
The responsibilities of the Service Advisor are:
· Building and maintaining strong relationships with customers, ensuring every customer is greeted in a welcoming and friendly manner.
· Answering incoming calls and online bookings and scheduling service, repair and MOT appointments as required.
· Paying careful attention to symptoms and what work/services will be needed both at point of booking and when vehicles arrive for work.
· Dealing with courtesy car bookings.
· Supporting t...