CMS Manager
London
Job Description We are we are working with a leading development and training organisation to find an excellent CMS Specialist.
As the CMS specialist, you'll be the go-to expert for Content Management Systems, managing daily operations, boosting user engagement, and guiding ongoing CMS development. Your emphasis on user-centric design ensures our systems evolve to meet organisational and stakeholder needs.
Responsibilities:
Manage day-to-day administration of CMS platforms
Lead technical projects and support continuous development initiatives
Assist with the maintenance and development of CMS integrations
Analyse user journeys and recommend evidence-based improvements
Drive user engagement through training and support materials
Review and deliver continuous training to staff on CMS usage and adoption
Develop and maintain standard operating procedures for CMS management
Ensure compliance with data protection legislation
Provide technical support and manage relationships with CMS suppliers
Support team members in CMS knowledge and understanding
Collaborate on other projects within the DDaT team as needed
Person Specification: Essential Skills:
Highly organised with excellent planning skills
Strong IT skills, particularly in Microsoft Office
Solution-oriented with strong communication skills
Experience with CMS administration and user management (Umbraco, Wordpress, Drupal and experience of bespoke solutions)
Good understanding of digital platform maintenance principles
Ability to gather and understand business and user needs
Experience in planning and delivering training sessions
Proficiency in writing technical and process documentation
Analytical skills for web analytics data interpretation
Understanding of GDPR and data protection principles
Experience in a digital development environment
Supportive of a learning organisation culture
Demonstrates a knowledge and commitment to Equality, Diversity, and Inclusion