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Sales Manager

Wolverhampton, England, United Kingdom

Sales Manager

Wolverhampton Lexus

Salary: £80,000 - £100,000 On Target Earnings

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are currently expanding our business and are now offering exciting opportunities to join the team, as Sales Manager at our Wolverhampton Lexus site. If you are an experienced Sales Manager looking for a new opportunity then we want to hear from you!

❓Does this sound like you?

Experienced Sales Manager in an automotive role currently

Enjoy constantly meeting new people and building rapport and connections

Have strong communication skills and enjoy presenting ideas to others

Have Automotive Sales management experience and wish to build on this

Have excellent customer service and sales experience

Passionate about the automotive industry and wish to work for the largest manufacturer in the world

✅Responsibilities include (but are not limited to) :

Ensure all members of the Sales team understand the implications of The Toyota Way for their role and monitor their performance against agreed customer service targets (e.g. CRS and Google Reviews)

Lead the Sales team by personally demonstrating and encouraging the skills and behaviours associated with Steven Eagell Group & The Toyota Way

Ensure Sales team are focused on delivering Complete Customer Satisfaction at all times

Monitor individual and team performance against agreed sales targets (volume and profit), work with the GM and TGB field staff to review progress and develop action plans where appropriate

Manage and motivate the Sales team to ensure that key activities (e.g. sales prospecting and follow up) are delivered to plan

Manage the Sales Administration team to ensure that key processes and documentation are delivered to agreed standards and timescales

Continuously review and improve sales processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability

Work with colleagues across the dealership to investigate and resolve customer complaints

Monitor staff training needs, ensuring training and development plans are in place and up to date for all members of the team

Work with individuals to address performance issues e.g. by providing coaching

Assess potential recruits for the Sales team

Decide the dealership’s display layout and vehicle mix for new/used cars in line with guidelines, ensuring the correct display of all point of sale materials

Work with the Parts/Aftersales Manager to agree accessory displays for the dealership

Work with colleagues and other teams across the dealership to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)

Ensure opportunities for sales by other teams are followed up by the most appropriate specialist

Benefits:

33 days annual leave including bank holidays

Yearly bonus

Company car

Employee discount

On-site parking

Sick pay

Bonus scheme

Privacy Notice:

At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs at steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.

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Sales Manager jobs in Wolverhampton, England, United Kingdom

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