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Tate
Borehamwood
Customer Service Administrator Based in Borehamwood Salary: £25,000-£28,000 depending on experience Are you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to join their support function of the business. Responsibili
Job Source: TateReed
Potters Bar
I am delighted to be recruiting on behalf of one of the leading insurance/assurance and financial services company based in the local area. This position is to support the back office operational functionality whilst offering a very high level of customer services to external clients and co-members. An amazing and well-established company to work f
Job Source: ReedChiltern Recruitment
High Wycombe
Our client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available * Reporting to Client Relations Manager. *
Job Source: Chiltern RecruitmentChiltern Recruitment Ltd
High Wycombe
Our client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available Reporting to Client Relations Manager. Assist
Job Source: Chiltern Recruitment LtdThink Specialist Recruitment
Hemel Hempstead
We have a fantastic opportunity for a Customer Service Coordinator to kick start their career for an exciting and growing customer service team based in Hemel Hempstead. The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and
Job Source: Think Specialist RecruitmentCopperfield Recruitment Ltd
Slough
Customer Service Administrator - £ 22,000 - £26,000 based in Colnbrook, Berkshire Hybrid working – due to the office location, please only apply if you have your own transport. This is a great opportunity for an experienced Customer Service Administrator to join an extremely well established and successful courier company. Duties/attributes:
Job Source: Copperfield Recruitment LtdOxby and Parke Recruitment
High Wycombe
The Company A successful family run business who strive to deliver the highest quality products, using sustainable materials. We are looking for a customer focussed individual to join them on a permanent basis and carry out a mix of customer service and admin related duties. The Role Accurately inputting orders into the system. Providing order upd
Job Source: Oxby and Parke RecruitmentNouvo Recruitment (London)
Welwyn Garden City
Customer Service Administrator With vibrant open planned offices, our Client are an award winning organisation who have taken the Property sector by storm. For your continued hard work you will be rewarded with the most amazing benefit package and working environment. It’s important to be in a happy work place. This is an entry level role for someo
Job Source: Nouvo Recruitment (London)Hemel Hempstead
Customer Service Administrator
St Albans
£25,000 - £27,000 Depending on Experience + Bonus
Job Description:
The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner. Reporting to the Customer Service Team Leader, you will play a crucial part in addressing customer concerns and maintaining high levels of satisfaction. Additionally, you may be involved in various administrative tasks to support office operations.
Key Responsibilities:
Promptly answer incoming calls and direct them appropriately.
Respond to customer inquiries in a timely and courteous manner.
Handle and resolve customer complaints while maintaining accurate records in the CRM system.
Log all customer interactions and ensure proper documentation.
Collaborate with Area and Regional Managers to address and resolve complaints effectively.
Escalate unresolved issues to the relevant teams for further action.
Monitor and provide feedback on the efficiency of customer service processes.
Ensure compliance with established procedures.
Maintain CRM database and attach relevant correspondence.
Additional Duties:
Welcome and assist guests, offering refreshments as needed.
Manage meeting room bookings and ensure rooms are clean and stocked.
Provide support to other Company Administrators during busy periods or when covering for annual leave.
Benefits:
22 days holiday plus bank holidays, increasing with length of service.
Company pension
Life insurance (x4 base salary)
Private medical insurance
Company events
Free parking
This role requires strong communication skills, attention to detail, and the ability to multitask effectively. If you're passionate about delivering exceptional customer service and thrive in a dynamic environment, we encourage you to apply.
Customer Service Administrator jobs in Hemel Hempstead
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