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International Account Manager

Stratford-upon-Avon, England, United Kingdom

How will I make a difference?

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.

The role involves undertaking research into the requirements of environmental compliance legislation overseas, confirming companies’ obligations and assisting with their compliance.

What will I be doing?

As an International Account Manager, you will be responsible for ensuring customers’ compliance outside of the UK, by:

Being the first point of contact for incoming phone calls and emails

Developing a good understanding of the requirements placed on organisations, so that swift and accurate responses can be provided

Understanding legislation to a high level, in order to manage companies’ compliance on their behalf

Ensuring clients have a clear understanding of their obligations under various international legislation

Completing legal documentation, coordinating with various authorities, schemes, and the client

Understanding compliance requirements (often in multiple countries) and building relationships with key contacts

Ensuring diplomacy and professionalism to maximise third party relations

Maintaining up to date knowledge of EU and non-EU regulations

Explaining and selling international services to prospective clients

Following up all leads and opportunities and attending sales meetings where necessary

About you

You will have:

Excellent organisational skills, and customer service standards

Competency to multitask, prioritise and manage own workload with limited supervision

Confident, positive, proactive, enthusiastic nature

Excellent written and verbal communication skills

Educated to degree level or equivalent is desirable

Benefits & Rewards

Dual Location / Hybrid worker Status

Participation in our annual Incentive Plan (VIP) - up to 10% bonus

25 days annual leave plus bank holidays

Option to buy and sell up to 10 days annual leave

Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership

Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes

Pension scheme up to 8% employer contribution

Access to reward & discount platform

Wellbeing initiatives

Volunteering day

We reserve the right to bring forward the closing date of our job vacancies if we receive a suitable number of high-quality applications from which to make a shortlist. We recommend that you apply for our roles as soon as possible rather than wait until the published closing date.

Apply

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