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Just Recruitment Group Ltd
Tiverton, Devon
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon. Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, w
Job Source: Just Recruitment Group LtdRothwell & Towler
Exeter
Customer Service Representative Exeter, Devon (with hybrid working)Looking for a fresh career challenge? Want to work somewhere that invests in your professional development? Join a company that’s on a mission to make the insurance industry faster, friendlier and more effective. We are growing as a business – and want to find attentive Customer Se
Job Source: Rothwell & TowlerMicheldever Group Limited
Exeter
Micheldever Tyres Services is looking for a proactive and dynamic Customer Services Advisor to work as part of a customer support team. The successful candidate will understand the customers’ journey and look to improve customer service to contribute towards being a Centre of Excellence. As part of this proactive and fast-paced team delivering C
Job Source: Micheldever Group LimitedArnold Clark.
Exeter
Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Exeter Click &Collect branch and help customers get excited about our products. We offer our Click &Collect Product Geniuses: £24,000 + performance-related bonus of up to £6,720 per annum Click & Collect, Exeter 33 days annual leave Flexible
Job Source: Arnold Clark.Just Recruitment Group Ltd
Tiverton
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon. Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a st
Job Source: Just Recruitment Group LtdIndie Recruitment Ltd
Exeter
My client is looking for a couple of Customer Service Advisors to join their friendly and dynamic team based on the outskirts of Exeter this is a great opportunity to work with a fantastic and well established business. Key responsibilities Provide advice and information to customers and staff as the first point of contact, putting customers firs
Job Source: Indie Recruitment LtdScania (Great Britain) Limited
Exeter
Company description: SGB Job description: Customer Service Apprentice - Exeter Salary starting from £14,600 with yearly pay increases Annual bonus Designated on site mentor You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow. You will be a key memb
Job Source: Scania (Great Britain) LimitedCathedral Appointments | South West Recruitment
Exeter, England, United Kingdom
Up to £24k Starting Salary | £12k OTE | Exeter Our client, a procurement consultancy that prides itself on its excellent client support and is experiencing growth is seeking a Customer Service Representative to join their team based in Exeter. The ideal candidate will have office-based experience, within the Energy and telecommunications sectors
Job Source: Cathedral Appointments | South West RecruitmentExeter
Customer Service Specialist
Exeter office/hybrid split
£23,000 with scope to increase salary
Benefits - 27 days holiday + Birthday, Bonus, Pension (up to 10% employer contribution), Free Health Insurance, Income Protection, Life Cover + more!!
Baker Snell Recruitment are working with a growing, award-winning Exeter based employer who are currently seeking highly motivated and customer-focused individuals to join their expanding Customer Services team.
As a Customer Service Specialist, you will be the first point of contact for their external customers providing a first-class service during each interaction. You will play a crucial role in supporting the company's goals and strategies by delivering excellent customer service, understanding their products and processes, and ensuring an exceptional level of service to their valued customers.
Key Responsibilities:
· Provide front line support through telephone and associated written communication
· Handle new and unusual situations, keeping the needs and expectations of customers in mind - taking things in your stride
· Undertake reviews, clarification of terms and conditions and customer retention activities
· Maintain a close and excellent working relationship with all areas of the business to provide a seamless service to external contacts
· Undertake training to develop skills and stay up to date with relevant knowledge
You will:
· Be enthusiastic and motivated to do a good job
· Possess excellent listening skills with attention to detail
· Have strong organisation and prioritisation skills
· Demonstrate effective communication skills, both oral and written, especially in handling difficult situations
· Excel in building relationships and providing high levels of customer service
· Be adaptable and open to change
Experience:
· Confident dealing with people and empathising with customers' needs
· Previous experience delivering excellent results within a customer service environment - open on previous sector
· Computer literate and familiar with Microsoft Office, including Outlook, Word, and Excel
Benefits:
In addition to a competitive starting salary that has scope to increase with individual performance, the company offers an attractive benefits package, including:
· Annual company bonus scheme based on individual/corporate performance (8% average)
· Company pension with generous employer contributions added to employee contributions ranging from 8% up to 15%
· Free health insurance
· Income protection and life cover
· Enhanced maternity/paternity payments
· Hybrid working options - split between home and office
· Employee Assistance Programme
· Cycle to work scheme
· 27 days of holiday, plus additional perks like paid birthday day off and paid volunteering days
· Shopping discounts through Perkbox and Benefit Hub
· Other benefits such as free flu vouchers, eye tests, probate helpline, and bereavement counselling
If you are a motivated individual with excellent customer service skills and a desire to contribute to a growing and dynamic organisation, we would love to hear from you. There is real scope to develop your career and earning potential within the role and wider company.
** Selection morning to take place on Tuesday 23rd April so please apply asap to have the opportunity to attend. **
Initial screening/shortlisting to be completed by Baker Snell prior to this event. If you are unable to make this date, please contact us to discuss.
Customer Service Specialist jobs in Exeter
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