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Service Advisor

Letchworth Garden City

Service Advisor - Letchworth

Great Facilities

Friendly Team

£35k-£37k OTE

Our client is a modern Car Dealership based in Letchworth. They are currently looking to hire a highly experienced Vehicle Service Advisor with exceptional up-selling skills. The successful candidate must be an organised individual who can deliver an excellent customer service experience in a timely and efficient manner.

Responsibilities:

Welcome customers and manage their experience throughout their journey of having their vehicle booked in all the way through to collection and delivery.

Communicate clearly with customers regarding vehicle updates and additional work required.

Maintain positive relationships with customers to ensure they return to us.

Maintaining the look and appearance of the reception area

Suggest and recommend suitable service plans, warranties and add-ons to customers.

To complete all necessary paperwork.

To remain compliant and professional at all times.

Essential requirements:

Must have previous experience working as a Service Advisor.

Full UK driving licence

Excellent customer service skills

Excellent telephone manner

Strong customer-facing skills

Hours, Pay and Benefits:

Working Days: Monday to Friday, 8.00 am -5.30 pm. 1 in 2 Saturdays - 8am to 12pm.

Basic salary £26-£28k basic, plus strong bonus structure circa £35k-£37k OTE.

Company Pension

Performance Bonus

Please apply for further information.

Apply

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Service Advisor jobs in Letchworth Garden City

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