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Customer Service Administrator

Great Malvern

£ 25000/annum

Our client is a reputable company with a strong commitment to providing exceptional customer service. With their innovative products and passionate team, they have established themselves as a leader in the industry. Join their dynamic team and contribute to their continued success!

Responsibilities:

Provide outstanding customer service by answering inquiries, resolving problems, and taking ownership of customer issues.

Process customer orders and ensure accurate and timely delivery.

Assist with stock reconciling and inventory management.

Maintain accurate customer records and update databases as necessary.

Collaborate with internal teams to resolve customer issues and ensure customer satisfaction.

Provide product knowledge and assistance to customers.

Identify opportunities to improve customer service processes and implement changes accordingly.

Stay updated on company products and services to effectively assist customers.

Previous experience in a customer service role.

Excellent communication and interpersonal skills.Technologies:

Customer service software (e.g., Zendesk, Freshdesk)

Microsoft Office Suite (Word, Excel, Outlook)Benefits & Perks:

Competitive salary

Comprehensive healthcare benefits

Generous vacation and paid time off

Professional development opportunities

Collaborative and inclusive work environmentHow to apply:

If you are excited about providing exceptional customer service and joining a dynamic team, we would love to hear from yo...

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Customer Service Administrator jobs in Great Malvern

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