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mbf.
London
London - Hybrid (3 days / 2 days home) Overview: We are recruiting for a fantastic opportunity to join a leading Insurance company within their Lloyd’s Syndicate. Reporting to the Head of Underwriting Management, you’ll ensure seamless day-to-day operations in the underwriting division. Ensuring the team is working inline with growth plans and pro
Job Source: mbf.mbf
London Area, United Kingdom
Job Title: Underwriting Operations Manager Location: London – Hybrid (3 days / 2 days home) Overview: We are recruiting for a fantastic opportunity to join a leading Insurance company within their Lloyd’s Syndicate. Reporting to the Head of Underwriting Management, you’ll ensure seamless day-to-day operations in the underwriting division. Ensurin
Job Source: mbfHigh Finance (UK) Limited T/A HFG
London
New Vacancy - Senior Underwriting Operations Manager City of London | Hybrid Lloyd's Insurer HFG are currently recruiting for a leading Lloyd's Insurer who are seeking a Senior Operations Manager to join their growing team. This role will entail working closely with the Head of Operations providing leadership, guidance, and direction to Europe Lond
Job Source: High Finance (UK) Limited T/A HFGIPS Group
London
This is a great opportunity to join a multi-class, international underwriting group within their growing Underwriting Operations team. You will be aligned with their Financial Lines Underwriters to provide support on a day to day basis. The role will require you to process risk data onto the organisations underwriting system, this information will
Job Source: IPS GroupHays Specialist Recruitment Limited
London
Your new company One of the largest MGA's in the UK, based in the heart of the City that specialises in SME to mid-market Property & Casualty business. They have fantastic relationships with their panel of brokers and put their clients at the centre of their underwriting strategy.Due to the growth of the business, they are now looking to add an op
Job Source: Hays Specialist Recruitment LimitedOliver James
London
Underwriting Operations Analyst London - Hybrid I am currently working with a Lloyd syndicate looking to expand their Operations team with the addition of a talented individual for their Underwriting support. This Lloyd's syndicate is proud to have a valued reputation within the insurance market where it has delivered unrivalled underwriting and c
Job Source: Oliver JamesKFS Recruitment
Borehamwood
Underwriting Manager Borehamwood Our client is looking for an experienced Underwriting Manager to join our expanding team based in the Borehamwood office. The candidate should have previous experience in underwriting (preferably bridging) and managing a team and an eye for detail paired with efficient working practices. The candidate must be highl
Job Source: KFS RecruitmentARC IT Recruitment
London Area, United Kingdom
Underwriting Operations Business Partner London / Hybrid £competitive plus bonus plus bens An Underwriting Operations Business Partner is sought by thriving City Insurer for their Underwriting. This role is a brand new role based in growing team to act as go-to person on all operational topics (Operations Delivery, Change, Data, Operations Excel
Job Source: ARC IT RecruitmentLondon
New Vacancy - Underwriting Operations ManagerCity of London | Hybrid Lloyd's Insurer
HFG are currently recruiting for a leading Lloyd's Insurer who are seeking a Operations Manager to join their growing team. This role will provide oversight and responsibility for the active operations management, workload management and resourcing across their allocated areas of business responsibility. London Market experience is essential for this role as well as previous experience leading projects and managing teams from a Underwriting Operations perspective. Understanding of Process Improvement initiatives and proven experience of supporting the migration of processes to offshore providers is also needed for this position.
Key Responsibilities
Facilitate communication and collaboration between Europe Operations and BPO vendor partners.
Aid in the planning and execution of BPO migrations.
Establish performance metrics and ensure contractual service levels are met, including SLAs measuring timeliness, quality, productivity, and customer experience.
Monitor SLA performance and provide updates to management in Europe Operations.
Assist in maintaining strong relationships with BPO vendor partners.
Address and resolve reported issues promptly and effectively.
Support day-to-day operations of migrated processes, including handling exceptions and escalations.
Serve as a subject matter expert and escalate issues to Senior Operations Manager as needed.
Coordinate communications with IT regarding production issues impacting SLAs.
Provide support for BPO vendors experiencing security or access issues.
Ensure timely and accurate information delivery for Underwriters to support new business and renewals.
Analyze submissions and underwriting activities to support decision-making in line with business unit strategy.
Maintain underwriting documentation in accordance with SOPs and specific requirements.
Manage credit control queries and prioritize premium collection tasks.
Assist Underwriters in delivering quotes for new business by analyzing submissions and providing necessary support.
Coordinate team efforts and ensure compliance with SOPs and process documentation.
Email Alert for Underwriting Operations Manager jobs in London
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