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Motor Claims Team Manager

Leeds

Motor Claims Team Manager

Up to £35,000 DOE

Monday-Friday 9am - 5.30pm

Hybrid 1 day in the office - Elland/Liverpool

MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do.

As a Motor Claims Teams Manager, you will bring your knowledge of Motor Claims and team management skills with you to successfully lead a team of high performing claims handlers. You will be reviewing and allocating new claims, ensuring strategies are set, approving payments and ensuring your team retain quality standards.

What You Will Be Doing:

Leading a team, motivating them and building rapport whilst establishing a high-performance culture

Take responsibility for your own development

Review and allocate claims, ensuring strategies are set and initial reserves are appropriate

Approve payments within your financial authority levels

Undertaking reviews for files within your team to ensure your team attain required quality standards

Identify training needs across your team and recommend appropriate training solutions

Review files, progressing to litigation and recording reasons and lessons learned

Holding regular 1-2-1’s with your team

Drive continuous improvement within claims handling

Monitor staff performance, productivity, sickness and holidays. Liaising with HR, when necessary, on unsatisfactory performance

Assist with recruitment of claims handlers and support staff when requested

Presenting to colleagues of various levels in a way which motivates and sets expectations for quality and performance standards

Ensure we’re always compliant with statutory and regulatory requirements and assist with internal and external audits

Assist with the preparation of client, team and sector analysis and statistics

About You:

Experienced and sound technical knowledge in Motor Claims

Experience in leading and managing a team

Have excellent communication skills with an ability to engage with clients and effect & manage change

Excellent analytical and problem-solving skills

Ability to respond to changing client requirements

Excellent understanding of 'best practice’ and contribute to its development

Motor Claims Team Manager Benefits:

25 days holiday plus bank holidays, increasing with length of service

Opportunity to buy up to an extra 5 days holiday

Reward platform - discounts for over 800 retailers

Development, training, and professional qualifications

Internal approach to vacancies

5% pension contribution

EAP helpline

Digital GP

Life Insurance 2x base salary

Cycle to work scheme

Lease car salary sacrifice scheme

CLICK APPLY if you are interested in find out more about this opportunity.

Apply

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