Resource Controller
Gosport
£ 150 - 250/day
Key Tasks and Accountabilities
* Monitor daily work volumes ensuring efficient use of resources to meet turnaround timescales.
* Ensure employees have the workload to allow them to perform to an optimum level at all times.
* Provide supporting information on technician performance levels.
* Decide upon action required to change or reallocate resources to achieve maximum efficiency.
* To indicate where applicable, causes of problems and assist in setting appropriate actions to maintain KPI turnaround times.
* Liaise with Line Manager / Performance Managers to resolve issues relating to missed appointments or job related problems.
* Monitor agreed corrective actions.
* Monitor job completion times and appointments kept.
* To forward plan to ensure optimum work planned for workers.
* Be alert and responsive to continuous improvement and process change.
Essential Skills & Experience Required - Expected behaviours (align these to the Kier values)
* Ability to investigate, evaluate and respond to situations quickly.
* Ability to make effective decisions based on objective assessment of situations.
* Ability to control multiple processes simultaneously to share good practice.
* Good IT knowledge.
* An understanding of the construction industry, including trades, materials, processes and safety.
* Organisational skills necessary to manage and organise own workload.
* The ability to communicate eff...