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The Randolph Hotel, by Graduate Hotels
Reading
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll. The Role We are a diverse team of experience makers a
Job Source: The Randolph Hotel, by Graduate HotelsThe Randolph Hotel, by Graduate Hotels
Oxford
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll. The Role We are a diverse team of experience makers a
Job Source: The Randolph Hotel, by Graduate HotelsThe Randolph Hotel, by Graduate Hotels
Buckingham, Buckinghamshire
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll. The Role We are a diverse team of experience makers a
Job Source: The Randolph Hotel, by Graduate HotelsEstelle Manor
Witney
Estelle Manor is a rural retreat nestled in Oxfordshire. A Grade II-listed landmark house set on a 60-acre estate, surrounded by over 3,000 acres of beautiful parkland. As the countryside companion to Maison Estelle, the manor is also a hosted home, bringing people together that have plenty to say and nothing to prove. A hotel and country club with
Job Source: Estelle ManorUniversal Business Team
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Job Source: Universal Business TeamHft
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Service Manager - Oxfordshire Location: Oxfordshire Discipline: Care and Support Job type: Permanent Salary : £36,000 per annum, plus £2,000 allowance for holding the CQC registration. Expiry date: 26 May 2024 23:59 Startdate: ASAP Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping
Job Source: HftFairhive
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Are you self-motivated, passionate about helping people and keen to join a dynamic organisation? This may be the perfect position for you! Fairhive Homes Limited is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That's why we are
Job Source: FairhiveEuro Projects Recruitment
Oxford
Technical Services Manager. OX1, Oxford, Oxfordshire £40,000 starting salary + Bonus scheme + Car + 25 days Holiday + fuel car, laptop, phone, expenses. Ideally you will come from a roofing or construction background, and a have a good technical appreciation. Technical Services Manager, Project Manager, Site Services Manager or similar to manage si
Job Source: Euro Projects RecruitmentWindsor, Berkshire
The landmark 151-bedroom Randolph Hotel in Oxford is part of the Graduate Hotels collection. The boutique hotel takes inspiration from the prestigious Oxford University, with nods to college architecture and crests, as well as "Alice's Adventures in Wonderland," created by alumnus Lewis Carroll.
The Role
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if?it's?their first time in town.?In order to?help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.?
As Guest Services Manager your main duties and responsibilities will include;
Greeting?guests in a warm and personal manner??
Managing, motivating and leading a team, ensuring high levels of service are always offered
Assisting guests with carrying luggage and other items to?their rooms
Parking and retrieving guest?vehicles?in an efficient and safe manner??
Driving hotel shuttle to assigned locations for guest pick-up and drop-off?
Maintaining the cleanliness of the entrance to the hotel??
Liaising with Front Office in order to deliver luggage in an efficient and speedy manner
Offering Vast & extensive knowledge of the local & national amenities
Financial, Budgeting & P&L knowledge to conduct a profitable business model
Monthly Hotel Training relating to local amenities
Complying with H&S legislation always.
Duty Management Shifts.
Managing Guest Lost Property and ensuring it is sent back to guest in a timely manner
Ensuring strong relationships are maintained with all 3rdParties within concierge
Maintaining levels of communication between Concierge & Front Office.
Liaising with Housekeeping to ensure smooth guest journeys are always maintained.
Supporting Front Office in the development and creation of Guest Profiles
We are looking for someone who has:
Customer service?focus??
Proven management experience
A minimum of two years in a similar role
Valid Driver's License with acceptable driving?record??
?Outgoing?personality??
Ability to communicate effectively?both verbally and in writing
Team?player??
Natural ability to exceed guest expectations
THE PERKS
Company discount on rooms plus free night stays each year.
Generous recommend a friend scheme.
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
Access to a 24/7 Employee Assistance Program.
Discounts on the hotel food & beverage.
Recognition incentives.
Team Member Events.
Complimentary meal on duty in the Team Member canteen.
ABOUT GRADUATE HOTELS
Graduate Hotels creates authentic, spirited spaces that connect travellers, students, and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local, even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encourage community exploration. Visit us at www.Graduatehotels.com
EQUAL OPPORTUNITIES
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
RIGHT TO WORK
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.
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Guest Services Manager jobs in Windsor, Berkshire
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