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Parts Advisor

Methley

Crossroads Truck & Bus

Parts Advisor - Normanton

Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers.

We are looking for a Parts Advisor to join our fantastic team at our Normanton depot.

The ideal candidate will be outgoing and willing to learn. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial parts experience in a similar environment or previous experience within a similar role would be a distinct advantage, however training will be provided.

The Role

• Resolve customer front counter enquiries through parts identification and price management.

• Proactive phone calls, emails, and planned visits, targeting promotional materials, gathering customer data and customer relationship building.

• Promote internal quarterly promotions, Volvo Incentive Campaigns and Volvo Blue Cross Campaigns.

• Seek new business opportunities on top of building and maintaining relations with new and existing Crossroads customers through front counter sales and extended offer Truckshop sales (all makes, trailer, consumables).

• Seek to convert front counter parts enquiries to workshop fitment.

Hours of work

Alternate weeks: Week One: 7.00am – 16.00pm

Week Two: 8.30am – 17.30pm

Alternate Sat...

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