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Murray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department. Position: Technical Support Specialist Location: Bridgnorth Employment Type: Full-time, Permanent Salary: £22,000.00-£24,000.00 per year (DOE)
Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses.The software that they provide is integrated to the exi
Title: Engineering Technical Analyst
Location: Kidderminster, West Midlands
Salary: £ (dependant on experience)
Overview:
We are currently recruiting for and experienced Analyst, to work for our client at their site in Kidderminster, this is an exciting opportunity that has arisen and would suit someone who is a self-motivated individual who would
Title: Engineering Technical Analyst
Location: Kidderminster, West Midlands
Salary: £ (dependant on experience)
Overview:
We are currently recruiting for and experienced Analyst, to work for our client at their site in Kidderminster, this is an exciting opportunity that has arisen and would suit someone who is a self-motivated individual who wo
MB530: Internal Engineering Support
Location: Wednesbury
Salary: £30,000 - £35,000 DOE
Working Hours: Monday to Friday
Company Benefits: Continuous growth, Amazing discounts with some of the top brands, 25 days of holiday entitlement + Bank Holidays, Company pension scheme matched up to 10% of your annual salary, Life insurance (6 x annual salary),
MB530: Internal Engineering Support Location: Wednesbury Salary: £30,000 - £35,000 DOE Working Hours: Monday to Friday Company Benefits: Continuous growth, Amazing discounts with some of the top brands, 25 days of holiday entitlement + Bank Holidays, Company pension scheme matched up to 10% of your annual salary, Life insurance (6 x annual sal
Murray Myers Recruitment are very pleased to be assisting our client in recruiting for a Customer Support Operative for their Engineering and Manufacturing business based in Wednesbury. They supply and manufacture, fit and design industrial and commercial heating systemsMain Purpose of Job:The purpose of this office based design and technical role
Technical Support Engineer Industrial Electrical Control & Automation
Excellent Negotiable Salary Package, Pension, and other benefits.
Our Client has a requirement for a Technical Support Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintai
Job DescriptionMurray Myers Recruitment is currently collaborating with a renowned company in their pursuit of a diligent Technical Support Specialist for their Customer Service and After Sales Support Department.Position: Technical Support SpecialistLocation: BridgnorthEmployment Type: Full-time, PermanentSalary: £22,000.00-£24,000.00 per year (DOE)About The Company:Our client is a prominent provider of cutting-edge Engineering Solutions in the UK, specializing in Quality and Inspection, Reverse Engineering, and system sales. With a commitment to delivering precise, efficient, and comprehensive solutions to manufacturing challenges, they cater to a diverse clientele, including aerospace and automotive industries, independent workshops, and large OEMs.Role Overview:The Technical Support Specialist will play a pivotal role in delivering exceptional after-sales support and customer service. The successful candidate will utilize their technical expertise to troubleshoot issues, provide guidance on product usage, and ensure customer satisfaction. This role involves liaising closely with customers, engineers, and internal teams to resolve inquiries promptly and efficiently.Responsibilities and Duties:- Provide technical support and assistance to customers via phone, email, and other communication channels.- Troubleshoot issues related to measurement equipment and software, escalating complex problems to the engineering team when necessary.- Offer guidance on product operation, troubleshooting techniques, and software functionalities.- Coordinate with the engineering team to resolve technical issues and provide timely solutions to customers.- Document customer inquiries, troubleshooting steps, and solutions for future reference.- Assist in the development of technical support documentation, including manuals and FAQs.Qualifications and Skills:- Degree-level qualification in engineering or relevant technical field preferred, or equivalent experience in a technical support role.- Strong technical aptitude and understanding of engineering principles.- Familiarity with 3D measurement equipment and software is advantageous but no required.- Excellent problem-solving skills and ability to adapt to diverse customer inquiries.- Exceptional verbal and written communication skills, with a keen attention to detail.- Customer-focused mindset with a commitment to delivering high-quality support services.- Proficiency in Microsoft Office Suite and CRM software.Benefits:- Dynamic working environment within a leading metrology specialist.- Opportunity to collaborate with a skilled and supportive team of professionals.- Flexible work hours to accommodate work-life balance.If you are enthusiastic about providing top-notch technical support and eager to join a forward-thinking engineering company that values customer satisfaction, apply now to become an integral part of this dynamic team!