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Assistant Reservations Manager

St Andrews, Scotland, United Kingdom

We’re looking for a highly organised team member with a desire to work in the golf travel industry and an interest in being exposed to an international business. The position will be office based, in St Andrews.

About Us

Sports Travel Group is a premium sector B2C and B2B tour operator and event organiser. Our three founders have long histories in golf travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.

Our offices are in London, St Andrews, Stockholm, Oslo and Singapore. We have ambitious plans for growth and are looking for people with the same ambition to help us achieve them.

Overview

Sales and operations administration

Booking management and delivery of company standard for customer experience

Supplier communications

Event management support

Assisting the management of a small team of Coordinators

Scope for promotion to Reservations Manager within 2 years

Job Brief

Candidates will ideally have an interest in golf and prior experience in a travel or events environment is preferred. A commercial and creative approach plus great communication skills both in person and digitally are expected, as is the desire to learn, develop and make a genuine contribution to a small but growing team.

You will work closely with our product and customer experience staff to ensure that the operations team provides seamless delivery of travel experiences.

Responsibilities

Booking administration

Supplier communications, fulfilment of pre-travel checklist, invoicing

Document preparation

Office administration

Management of a small team of Operations Coordinators

Requirements

An interest in golf and an understanding of its language

Previous work experience, ideally in the travel or hospitality sector

Strong organisational skills and attention to detail

Good interpersonal skills

Ability to work autonomously when required

Ambition

Employment Terms

Full time, 40 hours per week

Workplace pension scheme

25 days paid holiday per annum

Reports to: Reservations Manager

Salary: £25,000 - £29,000 per annum, experience dependent

Location: St Andrews, Scotland

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