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French Selection UK
Feltham
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4191TG1 The company
Job Source: French Selection UKMulberry Recruitment
Sunbury-on-Thames
German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist who is fluent in German & English. You will be responsible for assisti
Job Source: Mulberry RecruitmentFrench Selection UK
Feltham
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German, ,Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Es
Job Source: French Selection UKCorinium Language Associates
Bristol
We have an opportunity for a fluent German speaker to join a multilingual team as a customer service advisor, handling inbound business to business queries from German companies a specialist insurance company. This is a great company to work for, which offers excellent training and potential for career progression across the business. The salary is
Job Source: Corinium Language AssociatesWillcox Matthews Ltd
WR4, Warndon, Worcestershire
Customer Service Representative (German) Salary: £26,000 - £28,500 Benefits: To be discussed at interview Job Type: Permanent Location: Worcester Job Start date: ASAP Shift Pattern: Days (8:30-4:30) We’re supporting our client, a leading global components manufacturer based in Worcester, who are looking for a Customer Service Representative
Job Source: Willcox Matthews LtdFRENCH SELECTION
dewsbury
FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company with their offices in th
Job Source: FRENCH SELECTIONFRENCH SELECTION
dover
FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacanci
Job Source: FRENCH SELECTIONCCA Recruitment Group
Belfast
German Speaking Customer Advisor Belfast £28018 We are seeking a talented German Speaking Customer Advisor to join our team. The ideal candidate will be responsible for managing and developing our company's social media presence. This role offers an exciting opportunity to create engaging content and interact with our online community. Respon
Job Source: CCA Recruitment GroupSunbury-on-Thames
German Speaking Customer Support
Location: Sunbury-on-Thames
Salary: £27,500 - £29,500 + Bonus + Benefits
Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays)
My client based in Sunbury on Thames is looking for a Customer Support Specialist who is fluent in German & English. You will be responsible for assisting customers with product questions and problems via phone, email and live chat.
Duties:
Handle customer requests from distributors, resellers and end users regarding technical issues and product questions.
Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. These are to be dealt with in a professional, courteous, and timely manner.
Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests.
Resolve customer queries by gathering appropriate information from the customer, then researching and resolving the issue.
Recreate customer problems in-house and perform tests to ascertain the cause of the problem, resolving the issue then documenting the findings.
Pro-actively maintaining knowledge and updating themselves on all products and competitors hardware/software products. Initial and on-going training will be provided as necessary.
Develop and maintain accounts of correspondence and other technical support records.
To handle customers complaints with a strong focus on customers satisfaction and a view to anticipate them and prevent them.
To provide regular and timely updates to customers about their pending case, liaising with all stakeholders involved.
Person Specification:
Fluent in English & German (verbal & written).
Working knowledge of Computer Networks and a proficient knowledge of PC Architecture.
Minimum of 1 years experience in providing second level technical support by phone or chat.
Any other additional European language e.g. Spanish, Italian, French are highly desirable.
Excellent communication and organisational skills.
Able to multi-task and prioritise own workload.
Team player and positive working attitude.
Benefits:
Discretionary bonus scheme.
Generous employee pension contribution.
Life insurance.
Permanent health insurance.
24 days holiday (plus bank holidays)
Private medical, worldwide travel and dental insurance.
Subsidised travel.
Health screening.
Gym membership.
Employee assistance programme.
Childcare allowance.
Enhanced maternity/paternity.
Training and development opportunities.
Company events.
Free tea/coffee and subsidised vending/lunches.
Email Alert for German Speaking Customer Support jobs in Sunbury-on-Thames
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