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CUSTOMER SERVICE CO-ORDINATOR

Shenley Brook End

£ 25000 - 30000/annum + package

CUSTOMER SERVICE CO-ORDINATOR

LOCATION: SOUTH BEDFORD - BEDFORDSHIRE

The Details:

ROLE: Customer Service Co-Ordinator

LOCATION: MK44 - Bedford

SALARY: £25,000 - £30,000 + Package

BUSINESS TYPE: Residential Developer

PROJECTS: From 50 – 300 units typically.

REFERENCE: AP0087

About Our Client:

They are a leading residential developer who are currently a 4* house builder and looking to push to the next level. With over 70 years’ experience, typically delivering 2,3,4 and 5 bedroom houses this business are aiming at becoming a top 10 developer. They can only do this with the right people as the foundations. This company are currently going through positive changes with the future of the business looking better than ever. With a focus and emphasis on staff retention and training, they always look to promote from within.

The Role:

You will be working in an established Customer Service team and reporting into the Customer Service Manager. You will ensure efficient and effective management of defects raised by the customer, sourcing suitable trades and seeing them through to the customers satisfaction. You will be managing the Customer Care emails, escalating serious concerns and managing where possible all defects. You will need to be highly organised, empathetic and passionate about customer care.

The Applicant:

The ideal candidate must have:

* Customer service experience, ideally within construction but not ess...

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