Operations Manager, Build to Rent, Rochdale
Rochdale
Outstanding career opportunity for an experienced professional from the Build to Rent Residential Sector who is looking to make a bigger impact on a new site in Rochdale.
Top reasons to work as Community & Operations Manager for this BTR client:
Basic salary to 42k per annum.
+ Bonus paid quarterly.
5 days per week on site, typically 8.30am-5.30pm.
Central location in Rochdale, close to Tram station.
Rewarding blend of operations, lettings, strategy, leadership and community management.
Brand new BTR Site, 240+ new apartments – shape the success of this site.
Opportunity to impact and engage local community on a brand new BTR Resi site.
Excellent opportunity to be instrumental in growing this award-winning property brand.
Leadership and development of 8 direct reports.
Work closely with the local Multi-Site General Manager.
Propel your career in the BTR Residential space, professional development supported.
Autonomous, positive, team and company culture.
27 days holiday + your birthday + Bank Holidays.
Private medical & cash plan, pension, cycle to work, season ticket loan, eye tests.
Core responsibilities will typically include:
Implement effective operation, budgetary and customer service management processes.
Ensure compliance with key regulations, including RICs, ARMA-Q and H&S.
Contribute to client reporting on lettings performance and operational budget management.
Implement engagement strategy on resident communication, events, feedback & satisfaction.
Ensure Health and Safety policies and procedures are being adhered to.
Work with marketing team to generate and implement a content calendar for social channels.
Effective people management.
Expected Qualifications, Skills & Experience:
Experience managing the day-to-day operation of a residential building (lettings).
Strong customer service and focus on excellence.
Experience managing budgets with a strong financial acumen.
Knowledge of health and safety and regulatory compliance within residential buildings.
Experience managing an operational team on site.
Results driven.
Comfortable collaborating with marketing team, driving engagement in the local community.
Proficient in MS Office.
Used to working with Property Management systems for reporting.
Ideally hold relevant Certificates in: Health & Safety, First Aid and ARLA.