Information Technology Support Engineer
Loughborough, England, United Kingdom
Exciting Opportunity: IT Support Engineer
Are you a talented IT professional seeking a new challenge? Are you passionate about problem-solving and innovation? If so, we have the perfect role for you!
Location: Loughborough
Role Overview:
We are currently seeking an IT Network/Infrastructure Support Engineer for a reputable client based near Loughborough. This role offers the chance to join a dynamic technical team and work on a wide range of software and hardware solutions.
Key Responsibilities:
Provide technical support to end-users via remote assistance, telephone, and email.
Manage ticketing systems and prioritize tasks effectively.
Handle account setups, system configurations, and hardware deployments.
Assist with software installations, upgrades, and troubleshooting.
Maintain network infrastructure and ensure optimal performance.
Collaborate with vendors and internal teams for hardware and software procurement.
Implement and maintain backup solutions for data protection.
Contribute to project-based initiatives and cost monitoring activities.
Candidate Requirements:
Proven experience in technical support roles.
Strong knowledge of Microsoft Core Stack and networking technologies.
Certification in Microsoft technologies is a plus.
Experience with virtualization and backup technologies is desirable.
Excellent communication and problem-solving skills.
Why Apply?
Exciting opportunity to work with cutting-edge technologies.
Supportive work environment with opportunities for growth.
Competitive salary and benefits package.
Don't miss out on this fantastic opportunity! Apply now to take your IT career to the next level.