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The Recruitment Experts
Birmingham
Location: Birmingham, Part time (option to move to full time in the future) Basic Salary: £16,500 Per Annum(18 Hours Per Week) We are looking for an Income Recovery Officer for one of Birmingham's fastest growing Estate Agency firms. Applicant must have experience in Deby Recovery Job Responsibilities To control all outstanding rent arrears a
Job Source: The Recruitment ExpertsAMR - Specialist Property Recruiters
Birmingham
PART TIME CREDIT CONTROLLER / DEBT COLLECTION. A great opportunity to join a well established asset management business in Central Birmingham. Looking for a part time debt recovery co ordinator, the key purpose of the role is to chase arrears rental properties as well as providing support to the Manager. Some Debt recovery experience is advantageou
Job Source: AMR - Specialist Property RecruitersPertemps Birmingham Industrial
Birmingham
Position: Environmental, Health & Safety OfficerSalary: £42,000 per annumLocation: Birmingham with hybrid workingJoin the Environmental, Health & Safety Revolution!Are you passionate about safeguarding the environment and ensuring the well-being of others? Look no further! One of Europe's leading geomatic consultancies, is on the lookout for dedica
Job Source: Pertemps Birmingham IndustrialCastlefield Recruitment
Birmingham
Rent & Service Charge Officer| £25,000 - £31,000| Permanent| Birmingham| Social Housing: Castlefield Recruitment are working with an Housing Association in the Birmingham area who are looking to recruit an Rent & Service Charge Officer to their busy team. The role is offered on an permanent basis and offers hybrid working arrangements Duties: To li
Job Source: Castlefield RecruitmentReed
Coventry
Position: Compliance Officer Salary: £13.35 p/h Contract: Temporary approx. May to Sept (exact dates to be confirmed) Location: CV1 - hybrid Working Shifts: 9:00-17:00 (can be flexible on start time, 8.00am/8.30am)– 35 h/p/w Our client is a prestigious UK awarding body located in CV1, Coventry and is looking for 3 x Compliance Officer. Sup
Job Source: ReedSF Recruitment
Leicester
Examinations Officer Leicester Start ASAP - 4 weeks £13.53 - £15.21 The Professional services division at SF Recruitment are seeking Examinations Officers on a temporary basis, this role is to ensure the smooth operation of the examinations service for students and staff. We are seeking both Examination officers and senior Examinations Assist
Job Source: SF RecruitmentSeven Resourcing
Solihull
Seven Resourcing are looking for a Development Officer to work in Solihull. This position is initially for a period of 3 months and is paying between £35.74ph PAYE or £40.05ph Umbrella. This role is full time Monday to Friday 9am-5:30pm. In office 1-2 days per week, can be flexible with this dependent on candidate needs. Must Drive and have acces
Job Source: Seven ResourcingDistinct Recruitment
Coalville
We want people that truly care about what they do. This came direct from the Payroll Manager who is incredibly proud of the team she has in place and only wants to compliment it as she brings a Payroll Officer in to cover a maternity contract. Joining the business as soon as possible, you will have a solid handover and get to know the intricacies,
Job Source: Distinct RecruitmentBedworth
Stonewater
Here at Stonewater, an exciting opportunity has arisen for an Income Officer to join us and provide our customers, across all tenures to include social rented and homeowners, with the right support to manage their rent and service charge payments.
You’ll review both rent and service charge accounts contacting customers either by telephone or digital platforms to identify why they have not paid their charges and offer them appropriate support and advice to enable them to do so. You’ll ask questions to -find underlying issues and make our customers feel supported, all whilst ensuring they are clear on what action they need to take to find solutions to their debt issues. You’ll need to be highly resilient and able to handle challenging and sensitive conversations. You’ll manage a caseload and offer basic benefit advice, discuss repayment options and make affordable, sustainable arrangements.
We’ll provide you will full training and support when you join us.
This is a home based role and you won’t be required to visit our customers in their homes. You’ll be required to travel to a central location a few times a year to attend meetings.
The Income team operates between the hours of 08:00 - 20:00, Monday to Friday and 09:00 - 13:00 on a Saturday. You’ll work to agreed shifts, on a rota basis of either 08:00 - 16:00, 09:00 - 17:00 or 10:00 - 18:00 up to a maximum of 37.5 hours per week. This will also include a 12:00 - 20:00 shift on a weekday as well as a 09:00 - 13:00 shift on a Saturday (approx. 4 times every 2 months).
What makes you an ideal candidate for our Income team?
We’d ideally like someone who has experience of collections in a social housing environment, which would mean you’d have a good understanding of the benefits system including Housing Benefit and Universal Credit.
If you don’t have this experience though, don’t worry! What’s more important is a genuine desire to join a supportive team who work hard to support their customers.
We’re still keen to hear from you if you are self-motivated with a desire to perform to the best you can be, have a customer experience mindset and thrive on providing an exceptional service to customers. You’ll be well organised bring good communication and numerical skills.
Interviews
1st stage: a role play exercise with an Income Team Leader
2nd stage: values & competency-based interview via MS Teams
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Are you ready to #DiscoverStonewater?
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Income Officer jobs in Bedworth
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