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Proactive Appointments
Coalville
2nd Line IT Support Technician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd line IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using ph
Job Source: Proactive AppointmentsConnexa
Leicester
2nd Line Support Engineer Key Responsibilities: * Handle 1st Line escalations and provide timely resolution to technical issues.* Troubleshoot and resolve hardware and software problems on client systems.* Collaborate with 1st Line Support Engineers to enhance their skills and knowledge.* Design, implement, and maintain firewall configurations to e
Job Source: ConnexaFranklin Fitch
Loughborough
Exciting Opportunity: IT Support Engineer Are you a talented IT professional seeking a new challenge? Are you passionate about problem-solving and innovation? If so, we have the perfect role for you! Location: Loughborough Role Overview: We are currently seeking an IT Network/Infrastructure Support Engineer for a reputable client based near Loughbo
Job Source: Franklin FitchEmployal
Leicester
1st Line IT Support Leicester (LE1) £26,000 - £30,000 The Role We are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, add
Job Source: EmployalShakespeare Martineau
leicester, england, United Kingdom
Second Line Support Are you experienced in Second Line Support and interested in developing a great career and looking for a new challenge? If so we’d love to hear from you! What we can offer you.... A culture of trust and empowerment with responsibility and autonomy over your work and the freedom to manage when and how you do it The support an
Job Source: Shakespeare MartineauStirling Warrington
Leicester
1st Line IT Support Leicester (LE1) £26,000 - £30,000 The Role We are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial...
Job Source: Stirling WarringtonGet Staffed Online Recruitment Limited
Melton Mowbray
About Our Client: They are a distinguished IT Managed Service Provider located in Melton Mowbray, specializing in delivering innovative IT solutions and unparalleled support to a broad clientele. Their commitment to excellence, innovation, and fostering meaningful relationships with their clients underpins their success. They are currently on the
Job Source: Get Staffed Online Recruitment LimitedOpus 2
leicester, england, United Kingdom
Opus 2 LEX is designed to streamline day-to-day chambers management, simplifying case management, finances and marketing. It provides our customers everything from diary management to automated billing, fee reporting to marketing campaigns, and evolves in harmony with their business as a configurable solution to support their client service. It is
Job Source: Opus 2Leicester
IT 2 nd Line Support Analyst - Leicestershire
Up to £27,000
5 days per week onsite - On call Bonus scheme
Shift pattern - Monday- Friday - rolling shift pattern 7am-3.30pm, 8am-4:30pm, 9am-5.30pm, 9.30am-6pm (includes Bank Holidays)
IT 2 nd Line Support Analyst required for a leading client based in Leicestershire. My client is currently seeking a IT Support Analyst to come on board to provide technical ongoing support for the organisation. You will support and assist tailored business solutions, while assessing user concerns and inquiries, offering implementation or guidance. Delivering technical assistance for Hardware repair and configuration for business-specific devices, Installation, upkeep, and resolution of PC applications.
Key skills,
Strong Support experience
2 nd Line Support experience
Assistance/Support with customised business systems
O365 Knowledge
Evaluating user concerns and questions, offering implementation or guidance
Offering technical assistance for: Repairing and configuring business-specific hardware Installing, maintaining, and troubleshooting PC applications
Coordinating third-party hardware repairs and services
Analysing trends and recurring issues
Creating technical documentation, knowledge articles, and user manuals
Supporting internal data and voice networks and infrastructure
Providing user training (internal and external)
Supporting project tasks
Conducting installations at depot and customer sites as needed
Salary:
My client are offering a salary of between £25,000 - £27,000 depending on experience. They are also offering a range of excellent benefits including work-from-home opportunities.
Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
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2nd Line Support Analyst jobs in Leicester
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