Operations Coordinator
Cambridge
We are looking for an Operations Coordinator to join an existing team within a fun but fast paced environment.Salary depending on experience £24-28kMon to Fri9am - 6pmOn site parkingGreat benefit schemeOngoing trainingCareer progression opportunitiesAs an Operations Coordinator you will work within the operations team dealing with a variety of divisions. This department is responsible for all aspects of services in both residential and commercial buildings. You will deal with customers and suppliers directly to ensure accurate communication of job or project status and requirements. ? Duties and responsibilities: Schedules and directs to meet service demands and customer’s expectations
Communicates regularly with all divisions to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
Communicates daily with other managers, reporting on project information, estimated time to complete jobs, labour hours and parts or material used
Maintains communication with suppliers and representatives to ensure the best buying prices are obtained
Reviews work orders, purchase invoices and time reports for accuracy, and invoice clients in a timely and accurate manner.
Attend divisional meetings with the Head of Department, reporting any operational issues
Reviews work orders, invoices and time reports for accuracy
Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met
Ensures that all company/department policies are being understood and actioned
Work with their own and other departmental members to meet company and departmental goals and objectives
Other tasks and responsibilities as required to maintain efficient Operations department
Skills, characteristics and abilities: Excellent customer service and sales skills
Three years customer service related experience
Some post-secondary education from college or similar
Knowledge and basic understanding of maintenance systems
Ability to use IT systems and resources at hand to find solutions
Excellent Teamwork skills
Excellent verbal and written communication skills
Detail oriented and highly organised with the ability to handle multiple tasks and assignments
Use of MS Word, Excel, Outlook and general software navigation
Possess a strong personal desire for improvement
Have a clean, neat and professional appearance
Valid driver’s license with a clean driving record and background
Ability and willingness to work non-standard schedule: nights, weekends and holidays if required
If the above role sounds of interest to you and you have the relevant skills and experience, please apply today.