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Huntress
Crawley
Customer Service Advisor£19,000 - £21,000 depending on experiencePermanent - Full TimeCrawley Do you have previous customer service experience within hospitality or retail and looking to transition these into the office environment? Or have you recently finished your studies and looking for your first opportunity within the work place?This opportun
Job Source: HuntressPage Personnel Secretarial & Business Support
Haywards Heath
The Customer Service Advisor will play a vital role. They will ensure customer queries are handled efficiently and effectively whilst maintaining a high level of customer satisfaction. Client Details Our client based in Haywards Heath is a prominent player. With a sizeable team spread across multiple locations, they are noted for their dedication t
Job Source: Page Personnel Secretarial & Business SupportMarine Resources
Brighton
At Marine Resources, we're thrilled to be recruiting for a Customer Service Advisor for one of our premier clients, based in Brighton. This role requires an exceptional individual who not only upholds the highest standards of customer service but also maintain a positive attitude and flexible approach to teamwork. This role is crucial in shaping h
Job Source: Marine ResourcesPage Personnel
Lewes, East Sussex
The successful candidate will provide excellent customer service, resolve issues efficiently, and contribute to the overall team performance. Client Details Our client is a leader in the manufacturing sector and searching for a customer service advisor to join their team. They are known for their commitment to quality and innovation, offering a d
Job Source: Page PersonnelHuntress - Crawley
Redhill, Surrey
Customer Service Advisor £26,000 + bonus Redhill Full time - permanent A fantastic opportunity has arisen to join a fun and collaborative team at their modern offices on the outskirts of Redhill. If you have fantastic customer service skills and want to work for a well-established, growing business with lots of opportunity to develop in your care
Job Source: Huntress - CrawleyFirst Recruitment Services
Brighton
If you have excellent Customer Service skills then this well-established employer in the Brighton area could be your perfect new job. This is an office based role but a very busy customer support team so coming with previous phone based customer service skills such as from a call centre or customer service administrator role is key. Job duties: Fi
Job Source: First Recruitment ServicesPage Personnel Secretarial & Business Support
Brighton
An exciting opportunity for a dedicated Customer Service Advisor to join our team. The successful candidate will provide exceptional customer service and support to our clients in the Insurance industry. Client Details This organisation is a reputable company. Based in Brighton, they have a workforce of over a hundred dedicated professionals. They
Job Source: Page Personnel Secretarial & Business SupportMarine Resources
Brighton
At Marine Resources, we're thrilled to be recruiting for a Customer Service Advisor for one of our premier clients, based in Brighton. This role requires an exceptional individual who not only upholds the highest standards of customer service but also maintain a positive attitude and flexible approach to teamwork. This role is crucial in shaping h
Job Source: Marine ResourcesBurgess Hill
Customer Service Advisor - shift work
Full Time Permanent role
42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from 0600-1200 depending on the company rota
Close to Burgess Hill
Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service
We are delighted to be working alongside our long term client on an exclusive agency arrangement as they seek to recruit an additional (due to company growth) Customer Services Advisor (shift-work) to join their friendly and busy teams close to Burgess Hill
This is a superb opportunity to join a very established and well known organisation
Due to workplace location it is essential to be a driver and have your own transport
The role:
The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. The CSA position provides the vital link between motoring organisations, roadside staff and the customer / motorist.
Duties of the position include:
Receiving calls for assistance via electronic data transfer, fax and telephone.
Recording all details taken from customers on the computer database.
Communicating with all staff via radio, telephone, fax and mobile data.
Monitoring progress of all work and keeping all parties updated.
Updating computer job records with details of each job as operatives arrive and complete tasks.
Providing customers with quotations for both roadside and workshop services.
Receiving and verifying payment for work via cash, cheque and credit card.
Carrying out invoicing of company work to motoring organisations.
Updating both computer and paper records as necessary
Competencies required:
We are looking for an enthusiastic and self motivated professional with the following qualities
Excellent planning and memory - you will be monitoring a number of incidents at any one time and your decisions directly affect both quality of service and company profitability.
Team skills - you will need to work with a small team of people within the control Room and good communication is essential
Customer skills - an excellent telephone manner and the ability to reassure customers.
Shift pattern
Four days on
Four days off
12 Hour working shift time, shift start time can vary from any hour between 06:00 and 12:00 depending on the company published rota
Salary Package
Based on 42 hours per week
Overtime days standard hourly rate, nights and weekends £18.00 per hour
If you enjoy working shifts, like having a lot of free time and have a great customer services / phone manner then this is the ideal role for you
Apply today for immediate consideration
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Email Alert for Customer Service Advisor jobs in Burgess Hill
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