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M Group Services Limited T/A Magdalene Limited
GB
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Field Engineer to join our team in Belfast. As a Telecoms Field Engineer you will be part of our diverse team who are responsible for the successful delivery of various projects across the country. Who are we? Magdalene is a leading telecom services suppli
Job Source: M Group Services Limited T/A Magdalene LimitedRed King Resourcing
London
IT Support Engineer As an IT Support Engineer with DBS clearance, you will play a crucial role in delivering on-site technical support and troubleshooting to our clients. Your expertise in IT systems, hardware, and software will enable you to provide top-notch support. Key Responsibilities: Provide on-site technical support and assistance to client
Job Source: Red King ResourcingIETG LIMTED
GB
Due to a growth in the business, were looking for people to join us on a permanent basis as Field Engineers - part of a small team working nationally, installing and maintaining flow monitors, water quality instrumentation and auto-samplers into sewer pipes and rivers around the UK. Integrated Environmental Technology Group (IETG) provides marke
Job Source: IETG LIMTEDTalk Staff Group Limited
Belmont
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally cove
Job Source: Talk Staff Group Limitedvertex-it-solutions
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Our client is a highly reputable managed services organisation who operate UK wide. Together, we are recruiting for a highly skilled IT Field Engineer on a permanent basis to operate on client sites across Northern Ireland with their head office being based in Belfast. General duties for this role include: To replace desktops, laptops and mobile d
Job Source: vertex-it-solutionsEmeria
London
Job Description Job Role: Field Engineer Location: London ( travelling between London offices will be required) Hours: 35 hours per week Monday to Friday Emeria UK operates in the residential real estate sector through its operating brands of Campions, FirstPort, Innovus and Knight Square. The Field Engineer plays a crucial role in providing
Job Source: EmeriaQurated Network
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Job DescriptionField Engineer | Permanent | On-site | £30,000 + ExpensesWe are looking for 2 Field Engineers on behalf of a leading property management company to support them across their London offices with occasional work in their country offices. Having just acquired another organisation, they are opening a new office and will require a dedicat
Job Source: Qurated NetworkRobert Half
London
Are you ready to be part of a groundbreaking Internet Service Provider (ISP) that's transforming the way commercial landlords engage with the market? We're on a mission to redefine connectivity and support services in the commercial property sector. We're seeking switched-on, loyal, and enthusiastic candidates with a can-do attitude to join our dy
Job Source: Robert HalfLondon Area, United Kingdom
Job Role: Field Engineer
Location: London ( travelling between London offices will be required)
Hours: 35 hours per week Monday to Friday
Emeria UK operates in the residential real estate sector through its operating brands of Campions, FirstPort, Innovus and Knight Square.
The Field Engineer plays a crucial role in providing technical support and ensuring the smooth operation of desktop systems and applications within an organisation. This position is responsible for resolving escalated desktop-related issues, managing, and maintaining desktop infrastructure, and delivering high-quality support services to end-users. You will be based in our London office providing onsite support and travelling from our London office to support our different offices and sites.
Main Responsibilities
Provide onsite support (for London Office and travelling to our different offices / sites): Respond to escalated desktop support requests and incidents, troubleshoot, and resolve complex technical issues related to hardware, software, and network connectivity.
Incident management: Act as a point of contact for end-users, ensuring timely and effective resolution of technical problems while maintaining a high level of customer satisfaction.
Problem diagnosis and resolution: Analyse and identify underlying causes of recurring issues, develop appropriate solutions, and implement preventive measures to minimize future incidents.
Desktop infrastructure management: Install, configure, and maintain desktop operating systems, applications, and related software to ensure optimal performance and security.
User administration: Manage user accounts, permissions, and access rights in desktop environments, ensuring adherence to security policies and procedures.
Documentation and knowledge sharing: Create and update technical documentation, including knowledge base articles, standard operating procedures, and user guides to facilitate efficient support and knowledge sharing within the team.
Collaboration and teamwork: Collaborate with other IT teams, such as network administrators and system administrators, to resolve cross-functional technical issues and participate in infrastructure improvement projects.
Stay up to date with technology: Keep abreast of emerging technologies, trends, and best practices in the field of desktop engineering to provide innovative solutions and contribute to continuous improvement efforts.
About You
Desktop suppo rt: Timely resolution of escalated desktop incidents and service requests.
Problem manageme nt: Identification and resolution of underlying causes to minimise recurring incidents.
Infrastructure management: Maintenance and optimization of desktop systems and applications.
Customer satisfaction: Ensuring high levels of customer satisfaction through effective communication and problem resolution.
Documentation and knowledge sharing: Creation and maintenance of accurate and up-to-date technical documentation.
Collaboration: Active participation and contribution to cross-functional IT projects and initiatives.
Technical Skills
Proficiency in troubleshooting hardware, software, and network connectivity issues.
Strong knowledge of Windows desktop operating systems.
Experience with desktop management tools, such as Microsoft SCCM and InTune.
Understanding of networking concepts, protocols, and troubleshooting techniques.
Knowledge of scripting languages, such as PowerShell or Bash, to automate desktop management tasks is a plus.
Familiarity with remote support tools and ticketing systems.
Qualifications
Background or experience in IT support.
Any relevant Microsoft certifications will be related to Desktop or Office 365 (beneficial).
The Benefits
We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at Emeria and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions.
If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
Field Engineer jobs in London Area, United Kingdom
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