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Customer Service Admin Advisors

Cardiff

Customer Service Admin Advisors 9 month temporary roles £14.02

FULL TIME - 37.5 hpw

We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024.

The role:

Managing Customer billing workflow

Dealing with inbound calls with some outbound calls

Speaking with customers to book appointments for smart meters

Answering customer emails

Admin duties - sending out confirmations

Updating databases and general admin tasks

Providing excellent customer service at all times

The ideal candidate:

Will have telephone customer service experience

Will be organised and accurate with good admin skills

Previous experience in call centre environments

Superb customer services & communication skills

Good IT skills (especially Excel)

Personable and engaging

Problem Solving Skills

"Treating Customers Fairly"

Will have the desire to offer excellent customer service at all times

No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential

APPLY NOW OR CALL LYNSEY FOR MORE INFO

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Apply

Create Email Alert

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Customer Service Admin Advisors jobs in Cardiff

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