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Thrifty Car & Van Rental
Aldershot
Are you looking to start a career in the Car and Van Rental Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As Customer Service Representative, you will look after our customers and their rental arrangements face-to-face and over the telephone. This position has opportu
Job Source: Thrifty Car & Van RentalBrook Street UK
Alton, Hampshire
A great opportunity to develop your career as a Customer Service Representative Customer Service Representative ' Alton, Hampshire ' Full time / Permanent ' £24,400 ' Monday to Friday 8.30am - 5.00pm A quick look at the role The Customer Service role is a great opportunity for someone who wants to kick start their career and focus on delivering e
Job Source: Brook Street UKMulberry Recruitment
Farnborough
Customer Service Representative Location: Farnborough Salary: £22,880 Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6 My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Representative to join their friendly team. We are looking for friendly candidates with strong custome
Job Source: Mulberry RecruitmentMulberry Recruitment
Farnborough
Customer Service Agent Location: Farnborough Salary: £22,880 Hours: Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6 My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experi
Job Source: Mulberry RecruitmentPark Street People
Wokingham
An internationally recognised brand name is urgently looking to recruit a Customer Service Administrator to join a busy and diverse team on a permanent basis. Working within a fast paced, small and dynamic team the role will involve planning and organising the sales order process for both stock and bespoke orders. Key Responsibilities will include,
Job Source: Park Street PeopleBrook Street UK
Alton, Hampshire
A great opportunity to develop your career as a Customer Service Representative Customer Service Representative ' Alton, Hampshire ' Full time / Permanent ' £22,600 ' Hybrid Working ' Monday to Friday 8.30am - 5.00pm A quick look at the role The Customer Service role is a great opportunity for someone who wants to kick start their career and focu
Job Source: Brook Street UKDriver Hire Group Services Ltd
Aldershot
Customer Service Representative ** FULL UK DRIVING LICENCE REQUIRED** Location: Aldershot Salary: £23,872.99 Full time and permanent position Shift Pattern: Monday to Friday (+ Saturdays on rota) – 40 hours per week. Start & Finish Times: Mon-Fri = 8:30am–5:30pm Saturdays = 8:30am–12:30pm (Some on-call / out of hours will be on the rota for
Job Source: Driver Hire Group Services LtdBrook Street
Alton
A great opportunity to develop your career as a Customer Service Representative Customer Service Representative " Alton, Hampshire " Full time / Permanent " £24,400 " Monday to Friday 8.30am - 5.00pm A quick look at the role The Customer Service role is a great opportunity for someone who wants to kick start their career and focus on delivering
Job Source: Brook StreetBasingstoke
Customer Service Representative
Starting at £22,308 per year
Mon-Friday, 9am-5pm
Winterthur Way, Basingstoke, RG21 6SZ
Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider.
Summary of the role:
Due to the growth of our company, we will be recruiting multiple Customer Service Representatives each month throughout the year.We are based in Basingstoke. Our site has limited on-site parking but there are many local car parks nearby, and we are well connected via local busses and trains.Our standard working hours are Monday-Friday between 9am and 5pm, so no evening or weekend shifts that impact on your family and social lives!Flexible hours are available to suit your availability, work life balance and wellbeing.Salary for the role is £22,308, rising to £23,000 per annum based on skills and experience.Benefits:
We offer 31 days holiday (including bank holidays)Eligibility for an annual discretionary bonus schemeA contributory company pension schemeExcellent employee wellbeing and assistance support programmesA range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods and financial servicesPersonal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).What you'll be doing:
Our Customer Service Representatives could cover both voice to customer and back office administrative activities. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner, informing members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service at a time when they need it most.
What we're looking for:
Many of our Customer Service Representatives have previous experience from working in a call centre environment, retail, hospitality and travel, amongst other customer-focussed environments, part or full time.Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way.Someone who can quickly understand the customer need and place a real focus on resolving issues and queries effectively and empathetically.Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.About Diligenta:
Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our focus is providing efficient operations and delighting customers for our clients, with migration of policies onto our industry-leading BaNCS platform as our unique selling point. We provide services to one in four of the UK population and to customers of some of the biggest names in financial services, administering more than 23 million policies.
Our aim is to be acknowledged as the 'best in-class’ platform based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can’t solve themselves, so they choose us to solve them. That means we’re different, with a distinct personality.
Providing an excellent customer experience is at the heart of everything we do so we believe that providing an excellent employee experience is just as important. We care about the things that matter and work at delivering them every day.
We impact peoples’ lives every day, whether it’s enabling a widow to pay for their partner’s funeral or providing someone with pension funds for a happy retirement.
If you need any help or adjustments for any stage within the recruitment process due to health, disability or any other reason, please let us know.
Customer Service Representative jobs in Basingstoke
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