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K3 Capital Group Plc
Manchester
Role Overview: As the Transaction Services Associate Director with a focus on Financial Due Diligence, working with the Manchester based MD, you will play a pivotal role in driving the growth and success of this new line of business within the mid-market segment. Leveraging your strong background and your established relationships within the Transa
Job Source: K3 Capital Group PlcSF Recruitment
Manchester
Working with an international solutions provider I am looking to recruit a Shared Services Director to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Tr
Job Source: SF RecruitmentVertical Recruitment Limited
Manchester
Director of Sustainability – Building Services Vertical Recruitment is working exclusively with a leading Independent Building Services Consultancy based in central Manchester. The company is experiencing significant growth which has led to an opportunity for a Director of Sustainability to join the team in Manchester or Liverpool. The Role The
Job Source: Vertical Recruitment LimitedSF Recruitment (Manchester)
Salford
Working with an international solutions provider I am looking to recruit a Shared Services Director to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Tr
Job Source: SF Recruitment (Manchester)PwC.
Manchester
The majority of the work requires providing employee relations advice and case handling of case management activities, so the individual would be required to build stakeholder relationships across business areas and across LoS HC /HCOM teams. The technical expertise required for the role is the ability to demonstrate knowledge of key employee rela
Job Source: PwC.Evri
Chorley
Join Our Team of Self-Employed Couriers! - **£250 Welcome Payment! ** Are you looking for a flexible job with great earning potential? Look no further! We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only work 4-6 hours per
Job Source: EvriBristow Holland Ltd
Manchester
Delivery Manager - Financial Services Manchester, 2-3 days per week in office £75,000 - £80,000 This is a Delivery Manager role for a market leading insurer who provide a wide range of specialty insurance products for corporations, professional firms and financial institutions. As the Delivery Manager you’ll be working alongside the Head of Cha
Job Source: Bristow Holland LtdMontresor Legal
Salford
We are seeking a highly skilled and experienced delivery manager to join a dynamic leading international law firm, this is an exciting operational role that focuses on ensuring a seamless delivery of services both to the firms practice groups and external client. The successful candidate will play a vital part in supporting engagement strategies ai
Job Source: Montresor LegalManchester, England, United Kingdom
Job summary
As a member of the Senior Leadership Team the post holder is responsible for the daily operation, on-road performance and network planning requirements to deliver bus services that exceed passenger and customer expectations, whilst ensuring the requirements of the franchise agreement with TfGM are met and maximise the profitable performance of the business.
The post holder will be a member of the Senior Management Team and, contribute to strategic vision, and plans for the business.
Main Responsibilities
Daily operation of the depots
Responsible for the operational teams of four depots
Ensure sufficient resources are available to operate bus services in line with the Franchise Requirements
The resources are effectively deployed to maximise efficiency.
Develop and continuously improve Standard Operating Procedures
On-road performance
Ensure sufficient resources are available for the monitoring and real-time management of bus services.
Continuously analyse the performance of bus services and put in place strategies to maximise the Performance Regime Bonus
Work with key stakeholders to develop plans for minimising disruption to bus services.
Network Planning
Produce timetables that meet the needs of the passengers and meet the specification in the franchise agreement
Responsible for production of the vehicle workings and driver schedules to minimise inefficiency whilst maximising on-road performance and the performance regime bonus.
Ensure compliance to all legal and franchise agreement commitments
Reporting against agreed KPIs to all levels of the business
Preparation and delivery of the Company’s annual budget and forecasts for Service Delivery
Lead on developing effective working relationships with the relevant TfGM operations and planning departments.
Promote development of effective working relationships with other internal departments and management teams;
Continuous review performance and introduce improvements to ensure performance exceeds requirements
Effective implementation and application of the Company’s safety, environment, social value, operational and Human Resources policies and procedures.
Training and development of staff to maximise effectiveness in their current roles and to identify potential for progression / promotion;
Carry-out annual performance reviews and assist in the development of Personal Development Plans for all Direct Reports
Promote the Company’s values and principles among the Service Delivery and Network Planning teams.
Liaison with ComfortDelGro to communicate and develop best practice.
Essential Criteria
Holder of Transport Manager Certificate of Professional Competence (CPC) - Passenger Transport;
Chartered Member of Confederation of Institute of Logistics and Transport or equivalent
Experience of dealing with Board or Directors or Senior Management;
Knowledge of operating in a contracted environment
Experience of managing a varied, large scale transport operation
Competencies & Skills
Must be proactive, methodical and results focused;
An understanding of the requirements for the management of a varyingoperating environment;
Excellent interpersonal and organisational skills;
Highly organised, motivated and able to prioritise workload;
Ability to manage own workload effectively and work to strict deadlines;
Ability to work well under pressure;
Ability to demonstrate credibility to build professional relationships with employees, their representatives and managers;
Ability to build effective professional relationships with external customers and stakeholders;
Ability to influence and persuade key decision makers;
Excellent written and spoken English with the ability to communicate clearly and at all levels;
Excellent attention for detail;
Ability to collate and interpret statistical data;
Ability to use initiative and identify solutions when a problem or difficult situation arises;
Must be a team player and willing to develop others to increase team and individual performance;
Ability to consult and negotiate effectively with trade union representatives.
Hours of work
38 hours per week, generally Monday to Friday, but as the business operates 24 hours/7 days, attendance may be required outside the conventional office hours.
The Equality Act
Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.
How to apply
Please email a covering letter of application and CV to Preyesh Lukha, Human Resources Administrator, [email protected]
Applications
Applications should include:
the reasons you are applying for the post;
examples of how you meet the skills;
any relevant qualifications or experience.
Service Delivery Director jobs in Manchester, England, United Kingdom
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