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Playtech
Manchester, England, United Kingdom
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over7,000 employees across 20 countries. Our Manchester offices host the leading supplier of management systems to the bricks-and-mortar casino industry. We provide the platforms that run the leading cas
Job Source: PlaytechPlaytech
Manchester, England, United Kingdom
About Playtech Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and p
Job Source: PlaytechBUZZ Bingo
Warrington
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Warrington Club offering a 16 Hour contract which is fully flexible over 7 days. The Role You’ll Play As a Customer Assistan
Job Source: BUZZ BingoBuzz Group Limited
Warrington, Cheshire
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you! Join us as a Customer Assistant in our Warrington Club offering a 16 Hour contract which is fully flexible over 7 days. The Role You'll Play As a Customer Assist
Job Source: Buzz Group LimitedBurger King
Chorley, Lancashire
Role: Burger King Supervisor Location: Horwich, BL6 5UZ Hours: Part Time Hours Available / Permanent Hourly Rate: £11.94 per hour Company: Asda Express We are looking for a dedicated Shift Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming Burger King Restaurant! Our hospitality Shift Leaders are respo
Job Source: Burger KingBrasserie Blanc
Altrincham
Supervisor We're looking for fun and passionate people to join our fantastic front-of-house team as a Supervisor. Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond
Job Source: Brasserie BlancBUBBLE CI.TEA
Warrington
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly,
Job Source: BUBBLE CI.TEAUnited Living Group
Warrington, England, United Kingdom
There's never been a better time to join United Living Connected; we are a tenacious, fast-paced business with a huge contract pipeline and ambitious growth plans. Part of the United Living Group, our turnover will double in the next 5 years to top £1 billion. We are a growing telecommunications company based in Widnes and are part of the United L
Job Source: United Living Groupgreater manchester, england, United Kingdom
Our Customer Operations team is evolving, and we are looking for a passionate and personable Safer Gambling Supervisor to lead and manage our Safer Gambling team.
As Safer Gambling Supervisor you will play a pivotal role in overseeing the day-to-day activities of our Safer Gambling team ensuring that our customers receive the necessary tools, support, and guidance to manage their accounts responsibly.
Who we are:
The Tote are racing’s most popular pool betting operators and can be found online and across many racecourses in the UK and Ireland. We’re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans. The role will be 37.5 hours per week with a 5 from 7 working pattern so weekend working will be required on a rota basis. The role will be based from our Wigan HQ with approx. 2/3 days per week onsite. A full induction, on the job training and development plan will be put in place for anyone who joins the team.
What you’ll be doing:
Support the implementation and performance of strategies aimed at promoting Safer Gambling practices and mitigating the risks associated with problem gambling
Lead and manage a team of Safer Gambling Officers responsible for identifying customers at risk of problem gambling and providing them with appropriate support and guidance
Provide team members with coaching, training, and guidance to ensure effective performance
Ensure the team upholds strong service level agreements (SLAs) to promptly address customer inquiries on Safer Gambling, enhancing satisfaction and reducing risks
Stay updated on regulatory changes and ensure adherence to relevant regulations and develop a culture of continuous improvement
What you’ll need:
Experience of people management ideally within a regulated operational environment
Strong communication skills which can be implemented through all mediums to a varying level of stakeholders
Confidence in making decisions and recommendations with the ability to present to senior management team
Strong influential skills to support the success of the team in meeting SLA’s & KPI’s
Experience in providing detailed analysis and presentation of complex data
What we offer:
At UK Tote Group we are proud to offer our employees more than just a job, our employees are very important to us and we like to recognise all the hard work they do with our rewards and benefits packages in addition to your basic salary. Our benefits include:
scheme
Shares Option Plan
pension scheme
insurance (4 x basic salary)
Health Cash Plan
entitlement (33 days inclusive of bank holidays)
Support and opportunity for progression and development
24/7 365 employee assistance helpline
and collaborative office environment with free parking, fruit, biscuits, and drinks
social events, charity events and volunteering opportunities
If this sound like the role for you, we’d love to hear from you. If you'd like to find out more info on team tote check out our careers page - https://app.jobholler.com/team-tote
Safer Gambling Supervisor jobs in greater manchester, england, United Kingdom
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