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vertex-it-solutions
London
Job Summary: To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.This role is 5 days a week in the office. Main Responsibilities: Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutio
Job Source: vertex-it-solutionsvertex-it-solutions
London
Job Summary: To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.This role is 5 days a week in the office. Main Responsibilities: Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutio
Job Source: vertex-it-solutionsPearson Whiffin Recruitment Ltd
London
IT Support Analyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1 st -2 nd line support to users, take ownership of asset management and provide an overall
Job Source: Pearson Whiffin Recruitment LtdProactive Appointments
London
IT Support Analyst – 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side suppor
Job Source: Proactive AppointmentsAshdown Group
London
A highly successful architectural firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week. Working as an integral part of a team of engineers you will provide 1st and 2nd line support for all system and user issues.
Job Source: Ashdown GroupBlockspace
London
Job DescriptionSalary Range: £35,000 to £40,000About Blockspace:At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the
Job Source: BlockspaceAimee Willow Connex
London
The Role The successful candidate will report to the London-based Associate Director of ICT and will work closely with our larger ICT team based in Mumbai. The Responsibilities Managing all aspects of the Lonon office hardware and software requirements Purchasing and upgrading laptops and desktops Investigating and solving internet connectivity iss
Job Source: Aimee Willow ConnexPursuit Resources Group
London
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining th
Job Source: Pursuit Resources GroupBrentwood
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Your Role:
Provide first and second-line support for IT inquiries and technical issues.
Troubleshoot, triage, and resolve complex system problems.
Collaborate with cross-functional teams to improve customer service and address systemic issues.
We Need:
2+ years in customer service or technical support
Strong technical skills, excellent communication, and a customer-first mindset.
Experience with CRM and ticketing platforms.
This is an organisation who invest heavily in their staff, it’s an opportunity to progress and grow within a market leading company.
To discuss in detail, please get in touch ASAP
Customer Support Analyst jobs in Brentwood
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