General Manager

Glasgow

Company Description Title: General Manager

Location: Glasgow

Salary: £35,000 - £38,000

Benefits:

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 weeks' enhanced maternity leave

Secondary carerleave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Apprenticeships opportunities for all experience levels

Pension and life insurance

Discounts available on our HAPI app; high street shops, holidays & cinema

Wellbeing hub

Access to employee assistance programme

Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, thats why were looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, thats why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description Managing a Team of 15, back and front of house

Overseeing all retail, coffee areas and hospitality

Monday to Friday working hours

Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards

Build positive, credible and collaborativerelationships & communication methods with clientsand other key stakeholders in the business

Continually look to develop your team through mentoring, training, recognition, and empowerment

Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation

Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

Qualifications Previous experience within the contract catering market

Ideally a current catering or general manager within the above sector

Have a contagiouspassion for food and customer service

You draw satisfaction from managing, training, and supporting a team

Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance

Excellent delegation and influencing skills

Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure

Meticulous organisational abilities; high attention to detail

Concise and effective verbal and written communication

Ability to adapt to challenges and opportunities with a solution-oriented perspective

Excellent strategic thinking and critical reasoning skills

Works according to the BaxterStorey core values

Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you dont meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

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