Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Distinct Recruitment
Derby
This business is going through a very exciting time of growth, and with that comes the expansion of their Application Support function, making it a perfect time to join the team. Making a difference really matters to this business, and in your role, you’ll see your efforts and input making a direct impact to the efficiency of the Application Suppo
Job Source: Distinct RecruitmentDistinct Recruitment
Derby
This business is going through a very exciting time of growth, and with that comes the expansion of their Application Support function, making it a perfect time to join the team. Making a difference really matters to this business, and in your role, you’ll see your efforts and input making a direct impact to the efficiency of the Application Suppo
Job Source: Distinct RecruitmentLineView Solutions
Blackwell, England, United Kingdom
About the Role: We are seeking a driven and experienced Applications Support Manager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and Escalation processes ensuring high levels of
Job Source: LineView SolutionsSaint-Gobain UK & Ireland
Loughborough
SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the role is to provide specialist system support to customers using SAP/ERP
Job Source: Saint-Gobain UK & IrelandAkkodis
Nottingham
Data Application Support | Nottingham | To £45k I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Application Support professional with a strong focus on Data and Scripting . This is a client who we have worked with closely for several years and seen their technical teams grow on a na
Job Source: AkkodisAkkodis
Nottingham
Data Analyst Support | Nottingham | To £45k I am working with one of Nottingham's most exciting companies who are on the market for an experienced Data Analyst Support professional with a strong focus on Data and Scripting . This is a client who we have worked with closely for several years and seen their technical teams grow on a national an
Job Source: AkkodisSearchability
Derby
SERVICE DESK ANALYST Opportunity for an Service Desk Analyst to join a construction materials company based in Derby. Salary up to £25,000 + fantastic benefits including 25 days holiday, Life Assurance, Holiday Buy Scheme, Contributory Pension Scheme and more! Apply online or contact / WHO ARE WE? A prominent construction materials group in the
Job Source: Searchabilityhireful.
Newark
Do you want to work for an organization that really makes a difference? Work for a charity going through a Digital Transformation? In a small tight knit team where everyone mucks in while respecting a great work life balance? If so this may be the job for you Role - Power Platform Developer aka Sharepoint Administrator, Business Systems Admini
Job Source: hireful.Nottingham
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones.
Key Responsibilities:
Your responsibilities include but are not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues quickly and efficiently
Provision of high-quality written & verbal updates to customers on a regular basis
Correctly set the customers’ expectations
Deliver on promise
Take personal responsibility for every case ensuring a proactive approach to resolution and ensure all parties are kept updated
Proactive management of assigned cases
Maintain excellent quality of cases with detailed notes
Always display a positive and can-do attitude
Identify solutions and preventative measures to improve the customer’s experience
Ensure all cases are progressed in line with InspHire SLA’s/SLO’s
Team Working: proactively share knowledge, including creating knowledge documentation
help during times of leave/absence
share and deliver on service improvement opportunities
Be curious to change, evolve and develop in ways that help us better serve our customers.
Key Requirements:
Essential
Good IT skills with demonstrable experience in a similar IT support role
Knowledge of ERP or business IT systems
Experience of supporting applications with MS SQL databases, including script/query writing
Always display a "customer first" attitude
Ability to work under pressure in a fast-paced environment
Excellent communication skills, both written and verbal, to convey technical information in a clear and concise manner
Ability to troubleshoot effectively and strive for first time resolution of issues.
Bachelor’s Degree (or equivalent) in Computer Science or related discipline or suitable industry experience.
A strong interest in Ecommerce, software applications and back-end systems.
Ability to learn new skills quickly and adapt to complex systems.
Some experience of Business software applications.
Must be able to work under pressure
Highly organized, detail-oriented, analytical and technically minded.
A team player with excellent verbal and written communication skills
Professional, punctual and goal-driven
Previous experience working with online retail business and eCommerce systems support
Experience working with SOAP requests and responses
Ability to read php code for troubleshooting purposes
Ability to effectively prioritise tasks
Desirable
Knowledge of Crystal Reports
Knowledge of Sage Accounting Solutions
Appreciation for all products and services in the inspHire offering
Experience in the Rentals industry
Company Info
inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world.
With a unique depth of knowledge and experience in the rental industry, inspHire has a wide range of clients who rent, sell and service construction equipment and audio-visual and event products.
Our pedigree has helped us develop state-of-the-art solutions, including two cloud subscription products, OnRent and Current RMS, which take our customers into a new era of flexible, scalable and readily available trading - wherever and however they work.
Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
If this role is of interest to you please apply online.
To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
Email Alert for Application Support Analyst jobs in Nottingham
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.