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Solera, Inc.
Leeds, England, United Kingdom
The Role We are on the hunt for an Agent responsible for supporting our Sales Team with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with
Job Source: Solera, Inc.Phrec
West yorkshire, England, United Kingdom
Description Are you a compassionate and personable individual looking for a fulfilling career? We are seeking passionate individuals to join our dynamic team of field-based Product Specialists, representing the company to customers and end-users throughout the North. As a Product Specialist, you will play a crucial role in empowering vulnerable cli
Job Source: PhrecSolera, Inc.
Leeds, England, United Kingdom
Who We Are Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle and property value chain. Solera's solut
Job Source: Solera, Inc.Solera, Inc.
Leeds, England, United Kingdom
The Role Solera is looking for a Product Support Representative based in Leeds to advise and support our customers. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while perfor
Job Source: Solera, Inc.Solera, Inc.
Leeds, England, United Kingdom
The Role Solera customers respect and value our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What Yo
Job Source: Solera, Inc.Jo Holdsworth Recruitment
Leeds
JHR are currently recruiting for a permanent customer support specialist to join our client due to expansion. It is a full-time post based in Morley however after probation the role offers hybrid working from home 2 days per week. It is working in a fast-paced environment within a tight-knit customer service team. If you are customer focused and l
Job Source: Jo Holdsworth RecruitmentJo Holdsworth Recruitment
Morley
JHR are currently recruiting for a permanent customer support specialist to join our client due to expansion. It is a full-time post based in Morley however after probation the role offers hybrid working from home 2 days per week. It is working in a fast-paced environment within a tight-knit customer service team. If you are customer focused and lo
Job Source: Jo Holdsworth RecruitmentEden Futures
Pudsey
Due to an occupational requirement, we are encouraging applications from males in order to increase our male workforce to allow us to meet the individual needs of our service users. **Please note that Eden Futures is not able to offer Sponsorships at this time.** Are you a compassionate and driven individual looking for a career that makes a real d
Job Source: Eden FuturesLeeds, England, United Kingdom
Clayton Associates Group are supporting an innovative cloud & software consultancy based in Leeds who are looking to recruit a Product Support Specialist to their team.
The role would be best suited to a technology graduate or anyone with a strong passion for technology who is willing to learn, develop and apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression.
Role Responsibilities:
Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support ticket systems.
Client Onboarding - Guiding clients through the on-boarding process & with configuration, setup, and customisation of their products to meet their specific needs while providing ongoing support.
Product Testing - Participate in product testing activities, including feature testing, regression testing, and end-to-end testing, to identify and report bugs, usability issues, and performance concerns.
Experience Needed:
Strong problem-solving skills with a passion to deliver outstanding customer experiences
Some basic technology experience with an appreciation of software development concepts
Willingness to learn quickly, develop your skills and collaborate with peers
Please apply to this link or reach out on the below details for a chat!
07857463523
Email Alert for Product Support Specialist jobs in Leeds, England, United Kingdom
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