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Homebase Ltd
Milton Keynes
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours : 35 hours
Job Source: Homebase LtdCharles Jenson Recruitment Ltd
Northampton
Hybrid - 3 days in office Salary up to £65k We need a BI & CRM Technical Lead. The primary role of the BI & CRM Tech Lead is to combine expertise, programming skill, data science and business intelligence to extract meaningful insights from the data, and act as a leader for a small team of BI Devs and Data Analysts. This is a great opportunity has
Job Source: Charles Jenson Recruitment LtdProximity Recruitment
Northampton
Proximity Recruitment are searching for a CRM Developer (circa £30,000 + Bonus + Benefits) to join a thriving services business in Northampton. Reporting into a talented and supportive Senior CRM Developer this role would suit a graduate with experience in coding or 1st line support.The role is based in the office full-time so the successful candi
Job Source: Proximity RecruitmentAshdown Group
Northampton
This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM systemsupporting a large number of internal users across Sales & Marketing. The ideal candidate w
Job Source: Ashdown GroupAshdown Group
Northampton
This is an exciting opportunity for a CRM Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate will hav
Job Source: Ashdown GroupAshdown Group
Northampton
This is an exciting opportunity for a CRM Software Developer to join a leading finance firm in the Northampton area. This role is paying £40,000 + generous annual bonus. To be considered for this position you will have previous experience with application support & development. This role will be based around CRM system (Zoho, HubSpot, Salesforce, D
Job Source: Ashdown GroupIntec Select
luton, england, United Kingdom
CRM Technical Architect Our trusted partner, a FTSE 100 corporation is currently hiring a Technical Architect with a strong background in CRM architecture to help our client integrate solutions across CIAM, CDP and CEP systems. To be considered, you must have demonstrable capabilites in leading multiple CRM campaigns end to end with an AWS serverl
Job Source: Intec SelectAdvancing People
Northampton
Do you have experience as a CRM Systems Support Specialist? Would you like a competitive salary that offers a bonus on top? Read on! Duties and responsibilities:- Handling and resolving general CRM and auxiliary systems support queries for the wider business. Forming a thorough understanding of existing system functionality including CRM Workflows,
Job Source: Advancing PeopleMilton Keynes
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase.
Working hours : 35 hours per week, Monday - Friday (8am - 4pm, OR 9am - 5pm) - flexible working arrangements, may be available, depending upon individual circumstances.
Location: Milton Keynes, however, we operate a flexible hybrid policy which means that you decide what works best for you! If that means working from home, then work from home. If you prefer to work in an office then you're welcome to work from the office. For this particular role, we ask that you be available to visit our Milton Keynes, Store Support Centre for 2 days per week (Tuesday & Wednesday) - this may increase to 3/4 days per week for short periods in the run-up to our peak season.
Salary: £40,000 - £47,000 (depending upon experience) plus bonus earning potential.
Key Responsibilities:
CRM Strategy & Plan:
Build strong relationships with the CRM agency and insight partners.
Analyse customer behavior, preferences, and trends to inform marketing and sales strategies.
Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations
Insights:
Plan and execute targeted marketing campaigns based on CRM insights.
Monitor and measure the effectiveness of campaigns, adjusting strategies as needed for optimal results.
Write and create compelling content that brings Homebase's personality to life and reinforces our brand's credentials.
Marketing Campaigns & Trading:
Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction.
Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals.
About You:
Minimum five years’ experience in a CRM role
Agency relationship management experience
Passionate about CRM and communications
Excellent attention to detail
Strong communication/copywriting skills
Ability to prioritise workload
What can we offer you in return?
Making your pay go further
20% team member discount for Homebase when shopping in-store and online, available from your very first day with us
We’ll allow you to enhance your pay through our fantastic, discretionary bonus plan
Our Hapi To Be Home wellbeing portal helps you save money on everything from your weekly food shop to a fun night out with friends and family
Supporting your wellbeing
Holiday starting from 24 days plus bank holidays, rising with service
You’ll have access to Health Care Cash Plans so you can claim money back for your everyday health, including, optical and dental care
You’ll have 24/7 advice and information on any health concerns through the Bupa Anytime Healthline
Our Team Member Assistance Program offers a suite of tools to support a healthier and happier life, including access to our 24-hour confidential helpline and access to the ‘My Healthy Advantage Wellbeing App’
Always growing together
We'll offer you learning and development opportunities to give you the tools to do your job and there is also the opportunity to earn recognised qualifications from City and Guilds and to gain apprenticeship qualifications to enhance/develop you in your role or career with us
Our monthly Lunch and Learn sessions will help you grow with talks from external and internal speakers
Sounds like a team you’d like to be part of? Click 'Apply'
What we hope you will do next
Please complete our short application process by clicking apply now.
Homebase operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership
CRM Lead jobs in Milton Keynes
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