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Vital Human Resources Ltd
Huddersfield
Yard Supervisor 6-month contract initially £18.50 per hour + holiday pay Up to 45 hours per week Huddersfield We are currently recruiting for an experienced Yard Supervisor to support the supervision of multiple compounds on a Major Long-Term project near Leeds. Our client is looking for someone who is flexible to work across multiple sites and has
Job Source: Vital Human Resources LtdSYSTRA
Leeds, England, United Kingdom
Around the world, SYSTRA’s specialists plan, design, integrate, test, commission, project manage and deliver mass transit and mobility solutions that are relied on by more than 50 million people every day. For more than 60 years, the Group has been committed to helping cities and regions contribute to their development by creating, improving and mo
Job Source: SYSTRAMGF LTD
Castleford
An excellent opportunity has arisen for a Technical Sales Representative to join the team operating from our Yorkshire or Astley depots, covering the areas of Yorkshire and North West and surrounding areas for the Rail business. Technically minded with hands on experience in the civil engineering/construction industry, you will work with the Depot
Job Source: MGF LTDC&M Travel Recruitment
Leeds
Travel Consultant : Successful Travel Consultant will be assisting clients with new and existing booking both by email and over the phone and will book Worldwide , European and Domestic flights, hotels, and transfers for clients, whilst offering a high level of service. This role will be working within a dedicated travel team and will be working o
Job Source: C&M Travel RecruitmentMacstaff
Wakefield, England, United Kingdom
You will like Consulting in flood risk from Wakefield office with flexible working, for this innovative, international technical and advisory consultancy operating across the built and natural environment. Operating across land development, buildings, environment, highways & transportation, rail, water & utilities; they are highly regarded for thei
Job Source: MacstaffGTS Group Ltd
Huddersfield, ENGLAND, United Kingdom
Are you a Quantity Surveyor with design through delivery experience in the rail industry? I’m looking for a Quantity Surveyor to join a fast growth, end to end solution provider in the north of England. Ideally, you will have surveying experience from a rail background, however civils or construction expertise would also be appealing. Responsibi
Job Source: GTS Group LtdManpower
GB
Exciting Internal Communications Opportunity in Technical and Safety Department! We have an exciting opening within the Internal Communications Team aligned with the Technical and Safety Department. This role is ideal for someone with prior communications experience in a fast-paced environment, adept at engaging stakeholders at all levels . Working
Job Source: ManpowerBennett and Game Recruitment LTD
Leeds
Electrician required for our client established in 2002, offers comprehensive solutions from design to installation and certification. Specializing in various sectors, they have built a strong reputation, particularly in rail, with projects across the UK. They ensure safe and timely delivery for all their clients. They cover the railway lines from
Job Source: Bennett and Game Recruitment LTDBradford, England, United Kingdom
Now boarding: Your career in travel is ready for take-off.
Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.
There are several Hotel and Rail Consultant roles available in our Bradford office. Set in a dynamic and supportive working environment, this role is the perfect first step for a career in Corporate Travel. With a motivated team, you will provide customer service to CTM users via phone and email.
See the full details of the role below and apply today!
Note that these roles is office based, our office is conveniently located close to Bradford Interchange station.
Overview:
Provide a high level of customer service and support to both internal and external customers and suppliers. Provide guidance and support to clients, using a variety of communication methods to enable the smooth running of day to day operations within the department.
Key Areas of Responsibility:
Offer exemplary customer service to clients and suppliers at all times across all methods of communication
Maintain a good level of understanding of all our hotel reservations and invoicing systems
Provide guidance on using CTM online booking tools to clients, while ensuring adherence to organisational travel policies as well as CTM best practice and procedures. Taking appropriate action where consistent queries are being raised, escalating to appropriate stakeholder
Sharing knowledge and information with colleagues both inter and intra departmentally. Provide feedback and suggest possible actions to appropriate Team Leaders where challenges are encountered
Flexibility to work in all aspects of the role, taking on tasks as dictated by business needs.
Show willingness to provide shift cover as and when appropriate
Key Measures:
All contact is handled efficiently being polite and helpful at all times, correspondence is written in a professional manner, issues are dealt with speedily with the appropriate remedial action being taken
All our systems and processes are being adhered to consistently with minimal errors. Checking the quality of your work against current procedures, asking for guidance and advice where necessary
Being consistently aware of the impact of your actions on clients, suppliers, colleagues, and the reputation of CTM
Understand telephone queries and assist to resolve in a polite and efficient manner. Illicit the perception of being a capable and credible consultant.
Reply to e-mails within the 4-hour limit, identifying any problems and give advice where appropriate.
Ensure bookings made on behalf of the customer are accurate.
Use our in-house system to produce invoices and refunds. Understand deadlines and work within those parameters.
Required of all CTM Positions
· Embrace CTM’s core values of Exceed to Service, Innovate to Generate, Trust to Succeed, Empowered to Achieve, Collaborate to Perform, Recognize to Reward, Play to Win.
· Professional, collaborative, and supportive interaction with employees, clients, suppliers, and vendors.
· Work independently and as part of a team.
· Professional written and verbal communication.
· Meet deadlines, handle, and prioritize simultaneous requests.
· Creative and analytical thinking with strong problem-solving and consultative skills.
· Demonstrates calm under pressure – is a proactive contributor and eager to learn.
· Proficiency in Microsoft Office Suite.
· Basic math.
· Read and interpret information.
· Attention to detail.
· Regular and reliable attendance.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.
All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as lain out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at [email protected].
Hotel & Rail Consultant jobs in Bradford, England, United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.