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Customer Support Engineer

Landbeach

£ 38000 - 48000/annum

Location: North Cambridge (CB25)

Duration: Permanent

Hours: 8am until 4:30pm (Monday to Friday)

Salary: £38,000 to £48,000

Job Reference: 35157

Polytec are looking for a Customer Support Engineer to join the technical support team of our client based just north of Cambridge. Traveling may be required for this role so you will need to have a full UK driving licence with own transport.

Responsibilities:

* Receive customer calls and emails, ensuring they are logged appropriately

* Provide high quality technical support across the whole range of company products

* Write customer-facing documentation (application notes, FAQs)

* Provide product training both on and off site

* Maintenance of internal equipment, systems, and processes

Requirements:

* Degree level education in an engineering or communications subject

* Excellent written and verbal communication skills

* Experience in a customer support desk role in a commercial/B2B environment through working within a high-tech product development organisation

* Experience working with digital radio communication networks and associated technologies

* Eligibility for UK SC

* Highly proficient in MS Office

* Full UK driving licence with own transport

Please contact us as soon as possible for more details or apply below...

Apply

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Customer Support Engineer jobs in Landbeach

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