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ARM
Fareham
Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation. This is an exciting opportunity for a candidate looking to develop and learn new s
Job Source: ARMEnterprise Recruitment Ltd
Southampton
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone
Job Source: Enterprise Recruitment LtdTaylor Made Recruitment
South West
Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Are you ready to propel your career with a pioneering industry leader, driving innovation in energy-efficient technology on a global scale? If so, we want to h
Job Source: Taylor Made RecruitmentHays Specialist Recruitment Limited
Chichester
Technical Campaigns Specialist Technical Campaigns Specialist, Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid, part office based on site at client offices/ part home based Pay type: Competitive hourly pay rate Our ClientThe World's pre-eminent super-luxury automotive brand based in Good
Job Source: Hays Specialist Recruitment LimitedCarbon60 Project Services
Portsmouth, England, United Kingdom
Job Specification Technical Services Support Job Responsibilities Act on tasking orders from the NTII configuration manager Coordinate and procure required hardware to enable RNTE to function, along with future proof of networks Maintain and update all associated Cost Models to track spending Report on IT disposals Attend biweekly meetings with
Job Source: Carbon60 Project ServicesDynamite Recruitment Solutions Ltd
Southampton
Technical Support / 1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After probation) Comp
Job Source: Dynamite Recruitment Solutions LtdDynamite Recruitment Solutions Ltd
Southampton
Technical Support / 1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After probation) Compa
Job Source: Dynamite Recruitment Solutions LtdTate
Eastleigh
Customer Support Specialist - Hedge End - £24,500 - full time hours - office based - Hybrid role working from home 2 days a week We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally
Job Source: TateLee-on-the-Solent
Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation .
This is an exciting opportunity for a candidate looking to develop and learn new skills. Knowledge of Databases and the ability to read or understand code (HTML or XML) would be highly desirable.
This role is on-site in Fareham with Fridays working from home.
Key responsibilities:
Technical Issues
First point of contact for technical issues for internal and external.
Initial testing, reproducing and validating.
Communicate with the CTO about issues and create tickets in Jira for the development team to work on.
Liaising with the support team on Jira tickets, work progress, prioritisation of tickets.
QA Testing of resolved issues and managing their release to production.
Responding to incoming queries from clients or members of the public by email or phone.
Account Setup and Management - Setting up new accounts and updating existing accounts with new information.
Weekly update of Hero Ads and Homepage listings
Manage spam and suspicious emails
Skills / Experience
Strong technical ability with a thorough understanding of databases, website coding (ability to read/understand code, this person does not have to be able to write code) as well as bug analysis and documentation.
Strong communication skills, with the ability to communicate with clients of all level and also internally with cross-functional teams and senior-level stakeholders
Strong analytical skills and ability to think outside the box. Strong problem solving skills and a desire to learn and support the development and improvement of the site and its tools.
Proficient in using CRM systems and other technical tools to manage technical issues, track resolution activities, and generate reports.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Technical Support Specialist jobs in Lee-on-the-Solent
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