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Just Recruitment Group Ltd
Tiverton, Devon
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon. Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, w
Job Source: Just Recruitment Group LtdThe Recruitment Co.
Taunton, Somerset
Customer Service Consultant The Hours: 36 hours per week - Applicants will be required to work 36 hours per week on a flexible basis across Monday to Saturday in line with the branch operating hours. The Salary: Offering £22,464 per annum Contract: Permanent, full time position Location: Taunton We are currently recruiting on behalf of 1 o
Job Source: The Recruitment Co.Rothwell & Towler
Exeter
Customer Service Representative Exeter, Devon (with hybrid working)Looking for a fresh career challenge? Want to work somewhere that invests in your professional development? Join a company that’s on a mission to make the insurance industry faster, friendlier and more effective. We are growing as a business – and want to find attentive Customer Se
Job Source: Rothwell & TowlerOffice Angels
Exeter
JOB TITLE: Customer Service Administrator LOCATION: Exeter HOURS: Monday to Thursday 8.30 am-4.45pm, on Fridays and early finish of 3.45pm SALARY : £22,000 BENEFITS: 22 days plus Bank Holidays, Free Parking THE COMPANY: A well-established multi-site company with a national presence specialising in the design and manufacture of corporate clothi
Job Source: Office AngelsCathedral Appointments Ltd
Exeter
Up to £25k Starting Salary | £12k OTE | Exeter Our client, a procurement consultancy that prides itself on its excellent client support and is experiencing growth is seeking a Customer Service Representative to join their team based in Exeter. The ideal candidate will have office-based experience, within the Energy and telecommunications sectors,
Job Source: Cathedral Appointments LtdOffice Angels
Exeter
re you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing
Job Source: Office AngelsXede Recruitment
Taunton
Join Our Team! Customer Service Admin Assistant Needed in Taunton Are you a dynamic individual with exceptional customer service, business development, and administrative skills? We're currently seeking three full-time temporary Customer Service Admin Assistants to join our team in Taunton until the end of August. Position: Customer Service Admin A
Job Source: Xede RecruitmentOffice Angels
Exeter
Are you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managin
Job Source: Office AngelsTiverton
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Manager for a world class manufacturer based in Tiverton, Devon.Reporting to the Sales Operations Director, the Customer Service Manager will build and maintain a strong customer service team. Focus areas of the role will be developing a strong customer service ethos, where customer experience is central. Improvements to the efficiency and accuracy of process is using our ERP and CRM systems. Innovative use of customer service KPI's to drive measurable improvement and accountability. This role will also involve working closely with the European Branch Manager and Technical Sales Manager on internal process improvement as well as the UK and Distributor support managers in relation to customer liaison.Key Skills required:* Growth mindset with a flexible approach to changing circumstance and a willingness to take on new projects.* Self-motivated and able to work independently with minimal supervision, but also with the skills to engage at all levels of the business* Strong emotional intelligence / behaviours - a win: win thinker.* Situational leadership style - willingness to use controlling and pacesetting styles only in the right circumstances.* Commitment to and, experience of developing, motivating and engaging individuals.* Analytical mindset?to develop and manage against high-quality performance measures.* Excellent knowledge of use and development of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems.* Skills in change management to ensure uptake and engagement, where process changes are identified.* Good understanding and practical application of HR procedures to include recruitment, employment legislation, employee relations procedures, i.e. performance management, disciplinary, grievance.Role Requirements:* Experience in a customer service team, responding to customer queries to provide solutions and maximising sales - reporting on the team's performance.* Knowledge of logistics, both domestic and international.* Proven experience of transformational influence on teams* Proven experience of supporting team members with a range of wellbeing initiatives* Proven experience of using resilience, influence/persuasion, collaboration and appropriate compromise, to resolve conflict* Proven experience of managing a team through change - be those changes to working process, organisational design or integrating new team members.For more information on this position, please contact Just Recruitment Group Ltd on telephone quoting job reference 913211.Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Customer Service Manager jobs in Tiverton
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