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Macildowie Recruitment and Retention
Leicester
THE OPPORTUNITY: Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire. The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support. The ideal candidate will have a strong understanding
Job Source: Macildowie Recruitment and RetentionBarker Ross
Leicester, Leicestershire
Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with inter
Job Source: Barker RossSF Recruitment
Hinckley
SF Recruitment are looking to recruit a Customer Service Advisor to work for a leading business based in Hinckley. The role requires you to excel in enthusiasm as part of their account management team. You will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fa
Job Source: SF RecruitmentAdecco
United Kingdom
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system builds
Job Source: AdeccoEileen Richards Recruitment
Syston, Leicestershire
Customer Service Advisor Syston, Leicestershire – Hybrid working (2 days office based) £23,500-£25,000p.a. Start Date 24th June * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate
Job Source: Eileen Richards RecruitmentAdecco
Warwickshire
HYBGRID Customer Support Administrator Permanent Warwick Competitive Salary Great benefits: 25 days AL, Adecco are currently recruiting for a well-established client based in Warwick, This company offers a great benefits package, working environment and opportunity to work from home after training. Duties Action amendment requests to system
Job Source: AdeccoPurple Rocket Recruitment
Leicester
Purple Rocket Recruitment is working with an IT specialist in Leicester who is looking for an experienced customer service assistant. The company offers a fantastic work life balance with 2 days working in the office and 3 days working from home. This role would be perfect for someone who has previous customer service experience and has a keen inte
Job Source: Purple Rocket RecruitmentPath2 Solutions Ltd
Liverpool
Path2Solutions are working with a client based in the heart of Liverpool who is seeking a professional Customer Service Advisors. Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and h
Job Source: Path2 Solutions LtdLeicester
Customer Service Advisor
Syston, Hybrid (2 days office based)
£23,754 + bonuses
Do you have experience handing a large amount of inbound calls in a contact centre team?
Are you passionate about resolving customer issues and complaints?
Do you want to work for a business who celebrate success & offer great training?
The Company:
ER Recruitment are working with a growing brand who are continuing to dominate the market. They are looking for personable, professional customer service advisors to join their contact centre team. These individuals will be responsible for handling a wide range of inbound calls and emails from both commercial and domestic customers, providing a leading service on behalf of the brand.
Role & Responsibilities of the Customer Service Advisor:
To work towards annual objectives, for KPI’s to include talk time, wrap time, call answer rate and quality monitoring.
Handling a large number of calls communicating with customers over the phone and email.
Own and resolve all queries and issues effectively and efficiently.
Investigating issues and working towards positive outcomes.
Working in a busy environment, prioritising tasks in order of importance.
Delivering great customer service at all times.
Inputting customer data into the business’s internal CRM.
Working as a team player, supporting colleagues when required.
About You as the Customer Service Advisor:
Able to start April 29th.
Able to commute to Syston, Leicestershire (public transport links limited)
Experience working in a high volume/call centre environment.
Excellent communication skills to build relationships.
Able to deliver excellent customer service.
Someone who is focused and pays attention to detail.
A positive person who can handle difficult conversations.
Good time management.
IT proficient.
Additional Benefits:
Monday to Friday role + 1 in 4 Saturdays (paid in overtime)
Free onsite parking
25 days plus bank holidays
Great onsite training
Hybrid working office based 2 days per week after 3 weeks training completed
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.
We look forward to helping you in your career, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career, please feel free to refer them to us.
We look forward to hearing from you.
Customer Service Advisor jobs in Leicester
ⓘ There was an unexpected error processing your request.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.