Education Executive
Manchester area, United Kingdom
Education Executive
Location: Field based; delivering training from Reading and Manchester Academies plus carrying out clinical visits.
Reports to: Head of Education
About HXC:
Founded in 2000, Healthxchange are the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for several years running, we pride ourselves on the quality of our products and our customer service.
About the role:
We are searching for a passionate and dynamic Education Executive to join our Education and Clinical Team. The role involves being a proactive Education Executive responsible for delivering comprehensive training and support on various brands like jane iredale and Jan Marini, as well as future products within the business. This includes training on the Observ skin scanning device and potentially other devices offered by Healthxchange Group. The focus is on enhancing client knowledge and acting as a genuine brand representative. You'll customize education for both Healthcare and Beauty professionals, ensuring it contributes effectively to business development.
Responsibilities:
Deliver engaging, in depth, up to date content in jane iredale ensuring all delegates feel confident to offer treatments in an appropriate setting.
Manage schedule appropriately to respond to all account needs and support business development in relevant brands because of cohesive workflow.
Achieve premium account support by offering educational support that is accessible and ensures a positive customer experience.
Follow up after training with required data input into relevant systems.
Maintain and develop the use of Brands and Devices through in clinic/salon support, educational delivery and working alongside BDMs to ensure reasonable clinical/salon needs are supported.
Create training content based on business needs and new course offerings.
Identify and create further supportive learning tools where required.
Support the marketing function of the business to help build product awareness.
Attend and potentially present at external and internal meetings/conferences as necessary to perform own duties and aid business development via a variety of mediums.
Be aware of competitor developments, activity and feedback relevant information to management.
Carry out additional and ad hoc duties as and when required to fulfil the duties above or as requested by the management of the company.
Requirements:
Essential
Beauty Therapy Level 3
Experience working in a salon environment offering skin treatments and ma
Training Experience: delivery and content creation
High standards of customer communication, in clinic/salon support and content production/delivery
Ability to meet deadlines, maintain accuracy and ensure business needs are responded to.
Efficient IT experience
Desirable
Make-up Artistry Qualification
Jane iredale experience
Jan Marini Skin Research experience
Clean drivers licence
Experience with Salesforce and relevant softwares.
Benefits
Company pension, car allowance, bonus and commission scheme, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP