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Antony James Recruitment Ltd
United Kingdom
Job Role - Full time Receptionist Our Somerset based client are seeking an experienced individual to join their luxury boutique hotel as a receptionist on a full time Permanent basis, offering an hourly rate of £11.44. This will be on a shift pattern 5 days out of 7, a mixture of early and late shifts, between 35-40 hours per week. What will you b
Job Source: Antony James Recruitment LtdVerity Appointments
Harrow
Our client, a professional services firm is seeking an experienced front of house receptionist to support the company. This is a new role supporting an existing team in a very friendly firm. If you enjoy providing an excellent standard of customer service, a warm welcome to guests and visitors and have previous experience in a similar role, this i
Job Source: Verity AppointmentsThe Berkeley
South West London
Hotel Receptionist The Berkeley A fantastic opportunity has arisen for an experienced and passionate Receptionist to join the Front Office team at The Berkeley. With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The Berkeley is perfectly positioned bet
Job Source: The BerkeleyThe Birley Clubs
Central London
Receptionist - Marks Club Reopening Mark's Club is reopening Summer 2024 and we are looking for candidates to join our team! We are looking for an experienced and engaging Receptionist to join the team at Marks Club , part of The Birley Group. Marks Club is a private members dining club, based in a serene Mayfair townhouse providing a solace
Job Source: The Birley ClubsAscott Hospitality Management UK Ltd.
South West London
We are seeking a confident Receptionist to become part of our Front Office Team at Citadines South Kensington London. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. As our Receptionist , you will: Offer a warm welcom
Job Source: Ascott Hospitality Management UK Ltd.InterContinental London Park Lane
Central London
At InterContinental London Park Lane , we are currently looking to for a Receptionist to join the team. Welcome to InterContinental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophist
Job Source: InterContinental London Park LaneHome House
Central London
Receptionist Home House represents a truly unique experience in the concept of private members clubs. All that you would expect in terms of luxury, service and privacy are the Clubs cherished hallmarks. Located across three Georgian townhouses on leafy Portman Square, Home House offers its members a dramatic fusion of the old and the new. Home Ho
Job Source: Home HouseThe Doyle Collection
Central London
The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's
Job Source: The Doyle CollectionLondon
My client a leading corporate firm are seeking an enthusiastic receptionist with legal experience to join their team.
Key Accountabilities
Hospitality and Service
- To anticipate and understand our customer’s needs and to be a valued source of information on the services provided for Members and their Guests.
- To book Members and Guests in, register them in the appropriate way, (also issue access cards, items)
- To take enquiries from Members for meeting rooms and enter bookings.
- To be an exceptional and professional ambassador in all your business relationships.
- To be familiar with the day’s event business and provide assistance as required.
- To liaise with the Audio-Visual Manager and AV Team to ensure they provide an excellent standard of service.
- To liaise with the Catering Team to ensure they provide an excellent standard of service.
- To assist with the beverage area and ensuring the area is always presentable.
- Assisting with the measurement of SLAs and KPIS each month and via BDRC
Facilities Management (FM)
- To ensure that all reactive maintenance works are reported to the Manager or the Duty Manager
- To be aware of the surroundings and take ownership of problems or potential problems and ensure they are reported to be resolved.
Financial Management & Sales Development
- To process credit card payments for Member Services as required.
- Ensures the appropriate procedures are adhered to, to maintain profitably within budget by controlling contractors, stock, payroll, consumables and purchasing across all areas of the business.
- To build a culture of reducing waste, increasing energy efficiency and concern for the environment
People Management & Development
- To ensure that all policies regarding HR are adhered to.
- To build on a Team Spirit to achieve excellence and meet core behaviours.
- To take part in regular reviews and annual appraisals.
- Ensure that the department SOP manuals are being followed.
Communication
- Be an ambassador of the firm’s initiatives and values, be it internally or externally.
- To acquire detailed knowledge of all aspects of the firm.
- To deal any telephone enquiries to a positive outcome
- To attend the Weekly Sheet Meeting as required
- To attend the Weekly Operations Meeting when required
Health & Safety
- To ensure that all employees work within a safe and secure environment by complying with H&S legislation and liaise closely with the firm’s appointed H&S consultants.
- Ensure that all appropriate issues are communicated to the Centre Manager or Operations Manager.
- Ensure the personal security of all, yourself, staff, guests and contractors together with their belongings.
- To be a trained First Aider and a Fire Warden as required.
- To be familiar with the Health & Safety and Fire policies.
Planning & Organising
- Provide input and assistance with the compilation of the annual Business Plan and budgets.
- To ensure proper interrogation of the Booking System to prevent operational issues.
Person Specification
- Educated to GCSE level or equivalent.
- Well presented, with excellent customer service skills and awareness
- Excellent interpersonal skills, with the ability to communicate effectively with people at all levels.
- Planning, organising and delegating tasks and duties.
- Proficient in the use of MS Word and Excel
- Good spoken and written English
- Ability to work flexible hours, including evenings and weekends where required.
- Experience the processing of Credit Card payments.
- Strong work ethic with a positive attitude
Please apply today for immediate consideration!
Receptionist jobs in London
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