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Capital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our support, and do this through their critical thinking an
Job Source: Capital One - UKElizabeth Michael Associates
Derby
Our client is a well know and established business in Derby who are looking for a Customer Service Administrator to join their small customer service team. They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service. This team is responsible for
Job Source: Elizabeth Michael Associates4Way Recruitment Ltd
Nottingham
Customer Support Administrator Nottingham A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. They now manage several fire and emergency systems for some of the UK largest hotel and pub chains. My
Job Source: 4Way Recruitment LtdCherry Professional - Relationship Led Recruitment
Nottingham
Administrator | £22,500 | Lenton NG7 | Full time, Monday To Friday Excellent Benefit Package & Free Parking A fantastic opportunity has arisen for an experienced Administrator to join a well established and successful team based in Lenton, NG7. The successful candidate will have at least 2 years experience, and be extremely dynamic as this is a c
Job Source: Cherry Professional - Relationship Led RecruitmentAstute Recruitment Ltd
Nottingham
Job Brief: A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team. As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities. Communicating
Job Source: Astute Recruitment LtdCherry Professional
Wilford
Administrator | £22,500 | Lenton NG7 | Full time, Monday To Friday Excellent Benefit Package & Free Parking A fantastic opportunity has arisen for an experienced Administrator to join a well established and successful team based in Lenton, NG7. The successful candidate will have at least 2 years experience, and be extremely dynamic as this is a cr
Job Source: Cherry ProfessionalTURNERFOX RECRUITMENT
Sutton-in-Ashfield
Customer Service AdministratorSutton in Ashfield c£23-£24k Due to expansion, we have a great opportunity for a customer service / sales administrator to work for our super busy client in the Sutton in Ashfield area. Our client offers a great working environment and an early finish on a Friday!! Within the role of customer service / sales administra
Job Source: TURNERFOX RECRUITMENTAstute Recruitment Limited
Nottingham
Job Brief: A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team. As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities. Communicating
Job Source: Astute Recruitment LimitedNottingham
Job Description Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley .This is an opportunity to work for the UK’s largest Property Services Group, specialising in residential lettings.We strive to provide a market-leading service, and despite our best efforts, occasionally things do go wrong. This is where our Customer Complaints Administrators play a pivotal role. Ensuring that our customer's concerns are dealt with in a professional manner, we`re on the lookout for those with great communication skills! Responsibilities of a Customer Complaints Administrator Work within a team office environment handling your own caseload of customer concerns/complaints.
Respond to calls and written communications in a variety of formats including letters, emails and online feedback.
Responsible for impartially and fairly investigating and responding to correspondence, calculating and proposing any gestures of goodwill and updating the customer within pre-determined timescales.
Skills and Experience to be a Customer Complaints Administrator: Excellent communication skills – both written and verbally
Good at building and maintaining relationships with customers and stakeholders across the business
Effective time management and managing expectations
Previous experience in either Lettings or in a complaint handling roles is desirable, but full training will be given
Self-motivated – able to work independently whilst maintaining a team player
Benefits of being a Customer Complaints Administrator: Pension Scheme
Full training provided with excellent career progression opportunities throughout the business including qualifications in residential lettings
Perks at Work – Discounts on products and services inc electrical & Travel
Discounts on estate agency, mortgage, conveyancing and surveying services.
Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
Cycle to work scheme
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00407
Customer Complaints Administrator jobs in Nottingham
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