Field Service Engineer
Bridgwater
£ 35000 - 40000/annum
Field Service Engineer
Overall Job Purpose: Our Field Service Engineers are responsible for the routine maintenance and repairs of customer equipment. In addition to this you will be expected to maintain business relationships with customers as well as performing necessary administrative tasks and other duties within the scope of your job role.
Responsible to: Service Manager
Field Service Engineer - Main Duties and Responsibilities:
Servicing & Maintenance:
• Basic troubleshooting, diagnostics and fault finding
• Service, Maintain, Refurbish and Repair of customer’s equipment.
• Commissioning and Installation of customer equipment
• Use of Hand/Power tools – Ratchets, Spanner, Hammers, Etc.
• Maintenance and repair of company equipment and tools.
• Manufacture, assembly and refurbishment of machinery/parts in the workshop or at customers premises.
• Responding to call outs/breakdowns in a prompt manner at short notice
• Adhering to Health & Safety at all times
Field Service Engineer - Customer Service:
• Always provide a professional and courteous service to all customers and suppliers
• Build and maintain excellent relationships with new and existing customers, identifying their requirements where possible.
• Reporting to customer any defects or issues with equipment that could cause harm to their staff or members of the public.
• Provide help and advic...