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Sales Support Administrator

Harrogate

Varied role with focus on exceptional customer service

Competitive salary with commission structure also in place

Additional benefits including free gym membership

Impression Recruitment are excited to be working with our established client who offer a fantastic product range nationwide. They are now on the lookout for a new  Sales Support Administrator  to join their successful and fast-growing team. As a leading company in their field, they believe in delivering exceptional levels of service alongside their great product range, whilst also continually maintaining a loyal client base. Your role will be to provide product knowledge and support to the existing client base and handle the sales process to further implement the growth strategy within the business. Key responsibilities as Sales Support Administrator: Answering inbound calls to take orders and handle queries

Making outbound calls to customers to take and process orders

Inputting sales/orders via website, email or telephone as appropriate

Preparing and sending emails in relation to enquiries and sales calls

Providing an exceptional ''after sales'' service assuring continuity for clients

Building successful, long-lasting relationships with customers

Maintaining accurate, up-to-date information on the internal database

Qualities that you'll need to demonstrate: Exceptional written and verbal communication skills

Being articulate, confident, enthusiastic and having excellent attention to detail

Demonstrating the ability to generate rapport, build productive customer relationships and communicate with people at all levels

Working well under pressure, managing a high workload & multiple deadlines simultaneously

Thriving whilst working both autonomously and as part of a team

Possessing first class administrative skills gained working in a varied and busy environment

Excellent organisational and time management skills

Strong knowledge of Microsoft Office and CRM systems

As  Sales Support Administrator  you can expect to receive a salary of  £27,000  per annum, with bonuses that could take your earnings up to £30,000!  Your working hours will be 9am - 5pm, Monday - Friday and you'll be entitled to 32 days annual leave (including bank holidays) as well as having your birthday off! If you are looking for a rewarding role in a growing business then apply online or call Impression Recruitment today!

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