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Anglian Home Improvements
Norwich
At Anglian Home Improvements we are looking for Contract Centre Support Agent to support our Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. The purpose of the Call Centre role
Job Source: Anglian Home ImprovementsAnglian Home Improvements
Norwich
Join Our Dynamic Team as a Contact Centre Team Manager! Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Manager to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear fr
Job Source: Anglian Home ImprovementsAnglian Home Improvements
Norwich
Join Our Dynamic Team as a Contact Centre Team Manager! Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Manager to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear fro
Job Source: Anglian Home ImprovementsWilliam H Brown
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Job Source: William H BrownTechnique Recruitment Solutions Limited
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Job Source: Technique Recruitment Solutions LimitedGap Healthcare Ltd
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Job Source: Gap Healthcare LtdNorwich
At Anglian Home Improvements we are looking for Contract Centre Support Agent to support our Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally.
The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale.
The role
Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective customers that we have already engaged with
Negotiating a sale through outbound calls and overcoming objections
Maximising opportunities from existing leads for business growth
Achieving set sales performance targets through matching the right products and service to the prospective customer
Maintaining up to date product knowledge
Ensuring all databases and customer information is accurate, in line with GDPR and other statutory legislation
What We Need
Proven success in a telesales role and the ability to be able to close a sale
A passion for talking , rapport building and offering a great customer experience
A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
Determination to succeed, be focused and remain motivated
Excellent communication skills to enhance sales values and conversion
What We Offer
Competitive salary and generous performance bonus with upto £31,119 per annum earnings potential
Paid time off to volunteer
Shifts available Monday to Friday, with a weekend rotation
Staff Benefits and Perks, such as 24hr remote access to a doctor, discounted gym memeberships, a wide variety of retail and hospitality discounts
Generous Staff Purchase Scheme
31 days holiday, increasing to 33 days after 2 years service
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Contact Centre Support Agent jobs in Norwich
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