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iO Associates - UK/EU
London, England, United Kingdom
Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you? Do you want to grow your understanding of finance and further dev
Job Source: iO Associates - UK/EUiO Associates - UK/EU
London
Job Description Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you? Do you want to grow your understanding of financ
Job Source: iO Associates - UK/EULa Fosse
London Area, United Kingdom
Newly created position due to an internal promotion, you'll join a global asset management company, responsible for all aspects of trade floor and remote support. Rate: £200 per day (inside IR35). Duration: 6 months. Location: Liverpool Street (1-2 days WFH). Your role as Service Desk Engineer Providing first single point of contact for all IT
Job Source: La FosseMorgan Philips Group
London
Job DescriptionService desk engineer (1st/ 2nd line)I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with al
Job Source: Morgan Philips GroupMorgan Philips Group
London Area, United Kingdom
Service desk engineer (1st/ 2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of t
Job Source: Morgan Philips GroupStagwell
London Area, United Kingdom
Overview At Stagwell, you will work with one of the most influential marketing and communications networks in the world. With 10,000+ specialists in 24 countries, we harness the power of culture-moving creativity to build brand distinction and unique value across the entire marketing ecosystem. By leveraging technology, data analytics, insights an
Job Source: Stagwell83zero
London Area, United Kingdom
1st Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, ban
Job Source: 83zeroMorgan Philips Specialist Recruitment
London
Service desk engineer (1st/ 2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of t
Job Source: Morgan Philips Specialist RecruitmentBorehamwood
Job Description: Senior service desk engineer (MSP)
Location: Borehamwood
Hours: Mon Fri – 8-5pm
Duration: Permanent
Salary: 40-50k DOE
Role Description
This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients.
Qualifications
A bachelor’s degree in computer science, Information Technology, or equivalent work experience
Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services
Experience with operating systems including Windows Server 2012+ and Windows 10
Experience with PowerShell and scripting languages is a plus.
Exceptional communication skills, with the ability to communicate technical information to non-technical individuals.
Experience in an MSP environment is preferred.
Relevant IT certifications such as MCSA, MCSE, CCNP, or equivalent experience is preferred.
Ability to work well in a fast-paced environment, with strong problem-solving skills and the ability to work independently or as part of a team.
We are looking for someone who:
Has a natural aptitude for troubleshooting and problem-solving.
Embraces continual change and process improvement.
Can express ideas and information clearly and concisely.
Plans and manages own workflow on a daily basis to ensure the achievement of KPIs
Demonstrates a passion for customers and delivering service excellence.
Proactively keeps up to date with technologies supported by us, including: Firewalls
Network routing and switching
Office 365
Enterprise Mobility & Security including Intune and Azure AD
Wireless Networking
Server hardware
Virtualisation technologies: VMware, vSphere, Zerto
MS Windows Server Hyper-V
Azure
Active Directory
Exchange and Exchange Online
SQL
Teams
SharePoint
Anti-Virus technologies including Bitdefender.
You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take the step up.
What you can expect from us in return:
We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Health : A free membership to the local gym
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff.
Training : A tailored training plan including official vendor certifications
Senior Service desk engineer jobs in Borehamwood
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