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Net-Worx (2001) Limited
Leeds
Implementation Consultant Leeds £Competitive plus Bonus and Benefits Every by IRIS are seeking an Implementation Consultant to join their team. You will be reporting to the Implementation Team Manager and the main focus of the role will be to support new and existing customers with the onboarding, training and engagement of Everys products an
Job Source: Net-Worx (2001) LimitedAlexander Lloyd
Leeds
Due to the expansion and continued success if this nationwide Pension and Actuarial firm, we have an exciting new position for a Pension Implementation Consultant to join an already established team on either a hybrid or fully remote basis. The main purpose of this role will be to lead and execute client implementation projects as well as to sugges
Job Source: Alexander LloydTPP (The Phoenix Partnership)
Leeds
The Role Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Heal
Job Source: TPP (The Phoenix Partnership)pyramid8
Castleford
Our client specialises in the manufacture of bespoke hardware and software solutions for both public and private sector companies and they are looking to employ an Implementation Manager who is responsible for the successful implementation of projects. They will work with cross departmental teams to ensure that projects are delivered on time and t
Job Source: pyramid8Pyramid8
Normanton, City and Borough of Wakefield
Our client specialises in the manufacture of bespoke hardware and software solutions for both public and private sector companies and they are looking to employ an Implementation Manager who is responsible for the successful implementation of projects. They will work with cross departmental teams to ensure that projects are delivered on time and to
Job Source: Pyramid8TPP
Leeds, United Kingdom
Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust w
Job Source: TPPNigel Frank International
Leeds
I'm looking for an experienced SQL Developer to join a global Software company on a fully remote basis, where you'll be responsible for the project implementation, configuration and support of their industry-specific software platform for their growing client base. This is a technically hands-on role, where you will work closely with clients and t
Job Source: Nigel Frank InternationalHallmark
Bradford
Location: BD4 6HN Division: Commercial Contract Type: Permanent - Salaried We're looking for a new eCommerce Project and Implementation Manager to join our growing eComm team. A hands on role, with the perfect blend of implementation and project management, you will deliver projects and workstreams that drives real change for both the consumer and
Job Source: HallmarkLeeds
Implementation Consultant
Leeds
£Competitive plus Bonus and Benefits
Every by IRIS are seeking an Implementation Consultant to join their team. You will be reporting to the Implementation Team Manager and the main focus of the role will be to support new and existing customers with the onboarding, training and engagement of Every’s products and services.
You will be an integral member of the business working within the Professional Services Department, ensuring that customers have a fantastic experience as they start their Every journey. Your role ultimately helps to ensure that Every’s customer retention is high by delivering a first-class experience within their first 30 days of implementing the system.
Responsibilities
Responsible for setting customer expectations, managing customer timescales by guiding customers remotely through their implementation and roll out of Every products and services
Building excellent working relationships with customers to help increase product engagement
Managing multiple product roll outs at once to the same high standard throughout all interactions
Providing excellent levels of customer service and online guidance to multiple audiences
Working continuously on a project task until completion or referral to another department
Ensuring any referrals are passed to relevant departments in a timely manner
Working with the Professional Services team and wider company teams to continually improve processes and identify process improvement opportunities
Work closely with Customer Support team to ensure any technical issues are resolved
To conduct basic online training sessions to customers
Support customers with configuration of their software
Knowledge and Experience
The ability to deliver relevant, engaging onboarding services to multiple audiences
Project Management/Customer facing background essential
Excellent IT skills, with the specific ability to quickly learn bespoke online systems with an eye for data
Intermediate excel skills
Comfortable and confident communicating over the telephone, face to face and via online channels
Ability to juggle multiple tasks and work under pressure
Results focused with a capability to meet deadlines
Have a desire to learn and progress by sharing knowledge, experience and best practice across teams and work collaboratively at all times.
Passionate and enthusiastic about delivering outstanding customer service
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Implementation Consultant jobs in Leeds
ⓘ There was an unexpected error processing your request.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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