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Order Processing Administrator

Nottingham

Order Processing Administrator £24,000 - £25,000NG2 - 5 mins from tram stop / free parking

Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers’ expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly.

Duties for the Customer Service Administrator:

Answering telephoning calls

Taking customer sales orders

Order processing / data entry

Raising customer invoices

Inputting customer orders on to SAP software

Raising the necessary paperwork for customer collections including credits

Giving prices to customers

Providing admin support for designated sales reps

Dealing with customer queries - verbally and via email

Daily and monthly updates for the website

Communication at all levels via phone and emails

Skills require for Customer Service Administrator:

Good Customer Service Skills

Good Telephone manner

Experience working in a busy office environment

Able to process orders quickly and efficiently

Invoicing experience (or similar) would be a bonus for them

Able to work well under pressure

Able to work to cut off times and be good at prioritising orders

Used to dealing with customer queries

Microsoft Office i.e Word & Excel

Hours: Hours of work will be 9am to 5.30pm

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Order Processing Administrator jobs in Nottingham

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