Order Processing Administrator
Nottingham
Order Processing Administrator £24,000 - £25,000NG2 - 5 mins from tram stop / free parking
Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers’ expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly.
Duties for the Customer Service Administrator:
Answering telephoning calls
Taking customer sales orders
Order processing / data entry
Raising customer invoices
Inputting customer orders on to SAP software
Raising the necessary paperwork for customer collections including credits
Giving prices to customers
Providing admin support for designated sales reps
Dealing with customer queries - verbally and via email
Daily and monthly updates for the website
Communication at all levels via phone and emails
Skills require for Customer Service Administrator:
Good Customer Service Skills
Good Telephone manner
Experience working in a busy office environment
Able to process orders quickly and efficiently
Invoicing experience (or similar) would be a bonus for them
Able to work well under pressure
Able to work to cut off times and be good at prioritising orders
Used to dealing with customer queries
Microsoft Office i.e Word & Excel
Hours: Hours of work will be 9am to 5.30pm