Onboarding Executive
Southampton
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboaring Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with a range of benefits.
The Onboarding Executive is a new position within their wider Customer Onboarding team.
What is expected of the Onboarding Executive?
Conduct objective, fair, thorough, and timely investigations into approved Business applications
Establishing if Businesses are complying with Terms and conditions and relevant legislation/regulation
Proactively identifying risks and trends; sharing findings with leadership as and when required
Ability to interpret risk scoring and Customer Due Diligence requirements
Establishing if Business accounts are operating within our clients Risk appetite
Manage a large and varied volume of investigations effectively and efficiently
Contacting their customers to request relevant supporting evidence and understand account activity.
What we look for in an Onboarding Executive?
Able to draw own conclusions based on relevant data and make the right decisions, considering both the business and customer outcomes
Role would suit an individual with a Customer Onboarding, Due Diligence and/or Investigative background
Excellent written and verbal communication skills
Delivering great service to our client’s customers
Understanding of the end-to-end KYC/KYB and Business onboarding processes
Ability to balance workload and deal with multiple priorities
What the Onboarding Executive will receive?
Competitive basic salary which rises with experience
25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.