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Claims Handler Subsidence

United Kingdom

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team where you will proactively manage and be responsible for your own caseload of subsidence claims.

Continuous training and development is actively encouraged and fully supported.

Key responsibilities:

Proactively Manage Subsidence claims through to completion

Regularly update Clients, Policyholders and their agents

Assist the field team in completing, reports, tasks and answering calls where necessary

Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis

Managing identified and reported problems within set timescales to ensure adherence to group processes

Maintain a high level of personal competence

Actively promote the principle of Treating Customer Fairly

Respond to requests and tasks set by the Team Leader or Head of Subsidence and Surveying

Undertake any other tasks that are reasonably assigned to you from time to time

About You:

Knowledge and understanding of Subsidence in relation to insurance claims

Experience of managing technical building claims

Have an understanding of Claims Handling

Excellent telephone skills

Experience and understanding of Customer Service

Excellent computer literacy

Articulation and good communication skills

Flexibility and adaptability

The ability to organise own workload

The ability to work in a fast paced and changing environment

Salary & Benefits:

Remote working

up to £28k per annum

25 days holiday

excellent benefits package

Monday to Friday

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Claims Handler Subsidence jobs in United Kingdom

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